How does the contract work?

There are two Lots to the contract:

Lot 1 is for Group Based Care and Support.

Lot 2 is for Individualised Care and Support.

Lot 1 (Group Based Care & Support): Providers will be invited to submit price and quality responses in respect of the Tender. These will be used to create a list that will show the prices for each provider; every provider on it will have met the quality threshold set.  In a process completely separate to the Tender prices submitted by bidders, eligible clients will be offered a Personal Budget. Where a decision is made to use that Personal Budget to purchase Group Based Care and Support, a package will be purchased from any provider on list, within the client’s affordable range. In the event that a client doesn’t express any choice then the practitioner will use the list to choose on behalf of the service user the lowest priced provider that is able to meet the client’s assessed needs.

Lot 2 (‘Care through the front door’, or individualised support): Providers will be invited to submit price and quality responses in respect of the Tender. For the ‘Individualised Care and Support’ Lot the pricing element of each bidder’s response will be used to create a price based ranked order to the Framework. A client’s package of care will be offered to all of the providers on this Framework simultaneously. Providers on the Framework will be able to respond with their availability, and call off will be determined on the basis of the pre-determined ranked order of price. Eligible clients will therefore have care packages arranged for them delivered by the lowest priced provider on this Framework that has availability.