If I have a property and there is a medical emergency outside of the Shared Hours agreed, or during the individual hours activity, who is responsible?

This is no different to normal situations, if a medical emergency occurs while the 1:1 member of staff is there or the Shared hour’s staff then they are responsible for supporting the person to access medical help.  Otherwise the contingency arrangement made for each individual applies; this can differ person to person, and often includes training for the client by one of the providers in how best to respond.

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