Don’t ignore your ticket!
- If you accept the parking ticket then you should pay it as soon as possible. If you pay within 14 days of receiving the ticket you will only pay 50% of the fine.
- If you think the ticket has been issued incorrectly and want to challenge it do not make a payment. Once you have paid the ticket you have accepted liability and closed the case, so you can’t then challenge it.
- If you challenge within 14 days and your challenge is unsuccessful you will still have the opportunity to pay only 50% of the fine.
We are unable to discuss individual parking tickets over the phone. If you want to challenge your ticket you must follow the appeal process.
Parking ticket fines (known as Penalty Charge Notices) are set at £70 or £50 (depending on the contravention), but this is discounted by 50% to £35 or £25 if you pay within 14 days of receiving the ticket.
If the ticket is left unpaid we can pursue the debt through the County Court.
If you are unable to pay online you can:
- pay your ticket by phone on 0345 155 1075
- write to Parking Services, Devon County Council, County Hall, PO Box 811, Exeter EX1 9WA, using the payment slip at the bottom of your Penalty Charge Notice
- pay in person at Devon County Council offices at County Hall, Exeter (Mon to Fri, 9am to 4pm).
We publish our parking ticket statistics showing how many tickets have been issued in each town. As some tickets are still going through the appeals process, these figures are always published in arrears.
The personal data you provide on this form will be held by Devon County Council for the purpose(s) of administering your request. The data will be held securely and not kept for longer than necessary. Under the General Data Protection Regulations (GDPR) you have the right to ask that your details are removed. More information about how we process your data under GDPR is available in the Parking services privacy notice.