Parking permits

Parking dispensation scheme

Dispensation permits give you permission to park in restricted areas across Devon, but not in Torbay or Plymouth as they operate their own schemes. This would usually be to carry out work at a property where it is essential to park close to the property to do the work, and where there will be minimal impact on other road users, pedestrians and local businesses.

Update: Daily Dispensation Scheme

Refunds were issued in December 2017 to all applicants identified as eligible for a refund arising from the payment of a dispensation between September 2015 and September 2017.  Refund amounts were processed back to the payment card used at the time of application and emails sent to the recorded applicant notifying them of the refund.  Due to some payment cards having expired in the interim period, some eligible customers have not received a refund payment.

If you think you may be one of these customers who has not had a refund, please contact parkingservices@devon.gov.uk with details of any dispensation numbers or dates, applicant names and email details and we will be able to cross check your information with a list of dispensation numbers where a refund was not possible and reply to you with details of what happens next.  Further information will be provided on the proposed changes and charges for the daily dispensation shortly.

Professional removal vans are exempt, so don’t need a dispensation to park on yellow lines for loading and unloading, unless there is a prohibition of loading in place.

Emergency situations involving gas, electric, water, sewerage, roofing or building collapse are also exempt as they are unplanned events. If you do receive a parking fine, you should challenge its issue and provide supporting evidence of the repairs undertaken. The Council will then consider whether the parking fine should be cancelled or not, based on all the evidence available.

Wedding and funeral cars are exempt for the service, but any private cars attending a service are not.

Social care staff, care workers and health staff can park without time limit (or requirement to pay) in: areas of limited waiting, residents’ parking, and Pay and Display while carrying out duties in the community. Please see Exemptions for care and health staff for more information.

There are three dispensation permit types available to businesses, contractors or landlords:

  • annual dispensation permits
  • dispensation short stay permits
  • daily dispensation notice permits.

For annual permits and short stay permit books, you must first register your details with the Council (see How to register, below).

Daily dispensations can be applied for without pre registering at www.devonpermits.org or by calling 0345 155 1073. Dispensations are not valid at your business or home address.

Customers needing a daily dispensation for planned works must apply at least one working before the date and time the work is due to start. Applications made or received at the office outside of normal office hours will not be considered until the start of the next working day. We aim to get dispensation requests approved and with you within 24 hours of submission by the applicant. We cannot issue dispensations for the same day.

A £5 fee will apply for daily dispensation notices. Any unsuccessful applications will be notified by email and payments refunded.

The table below provides a summary of the different types of permits and where they can be used:

Dispensation annual permitsDispensation short stay permitsDispensation notice permits
Proposed cost£45£60 per batch£5 per application
Issued assingle permitbatch of 20 permitssingle permit
Permit expiresafter 12 monthsno expiryon specified date (up to 21 days)
Maximum stay
Permit is only valid while driver is working at the property
No limitEach permit is valid for 3 hoursNo limit (unless conditions state otherwise)
Permit allows vehicles to park
No Waiting at Any Time
double yellow lines
Yes
No Waiting
single yellow line
Yes
No LoadingYes
Loading BaysNo
Limited WaitingYesYesYes
Residents’ ParkingYesYesYes
Pay and DisplayOnly where there is an exemption for resident permit holdersYesYes

How to register 

Before you can purchase dispensation annual or short stay permits you must register so that we can confirm eligibility. There is no need to register for dispensation notice permits.

Contractors: If you are a contractor applying for an annual permit or short stay permits please complete this contractor registration form and read the terms and conditions.

Landlords and letting agents: If you are a landlord or letting agent applying for an annual permit or short stay permits please complete this landlord and letting agents registration form and read the terms and conditions.

How to apply

Once your registration has been confirmed you can apply for a dispensation annual or short stay permits. You can also apply for a dispensation notice permit without registration. Apply for dispensation permits online or by phoning 0345 155 1073.

Before you apply, read our guide to parking dispensations.