How parking is regulated
We are responsible for monitoring on-street parking in Devon. Our traffic wardens (known as civil enforcement officers) patrol most principal roads daily. As a driver, it’s your responsibility to check your parking place for any restrictions, and to make sure any ticket or permit is clearly displayed.
If you are unsure where to park:
- refer to the Highway Code Waiting and Parking guidelines
- check on-street parking control signs and road markings.
Waiting and parking regulations are enforced through traffic regulation orders. These are written legal agreements developed by the police and local authorities to manage parking and ensure a safe, free-flow of traffic. Most traffic regulation orders are created as a result of input from local communities and the police to address specific traffic congestion, or quality of life, issues.
Devon County Council is a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee. PATROL provides information about parking tickets, how to pay them and how to challenge them.
Since April 2014 Devon County Council has provided an in-house on-street service, you can find out how our service has performed in the reports below:
- Civil Parking Enforcement Service Annual Report 2016/17
- Civil Parking Enforcement Service Annual Report 2015/16
- Civil Parking Enforcement Service Annual Report 2014/15
Money generated by the parking service is typically spent on enforcing parking restrictions, maintaining equipment such as pay and display machines, public transport and improving parking areas. The way money is spent is agreed annually by the Cabinet and is published in our County Road Highway Maintenance Revenue Budget and On-street Parking Account.
Traffic wardens or civil enforcement officers
Civil enforcement officers (CEOs) enforce parking restrictions using powers issued by the Secretary of State under regulations within the Traffic Management Act 2004. This means parking enforcement is our responsibility, but the police are responsible for illegal offences, such as dangerous parking and obstruction.
CEOs patrol all streets with pay and display parking, double yellow lines and other parking restrictions, as well as off-street car parks. We check whether cars are parked appropriately and issue parking tickets to vehicles parked in contravention of the traffic regulation orders.
Once a parking ticket has been issued the CEO can’t withdraw or cancel it. You must challenge the ticket in writing.
CEOs have no power to remove a vehicle blocking or restricting a private driveway. We can issue a parking ticket (Penalty Charge Notice) when a vehicle is parked across a driveway stopping a resident from leaving the property, but not when a vehicle is stopping a resident from entering. The enforcement service is not reactive, so we may not be able to attend a site as soon as we get a report.
The police may be able to use powers to deal with obstruction offences to get an offending vehicle removed.
Request parking enforcement
You can now request parking enforcement using our online service.
Please be aware that we do not offer a callout response service; instead, requests are used by the local managers when planning future patrols. Our activities are mostly focused around business hours of 8am to 6pm, but there are also opportunities to make additional visits to cover periods earlier or later than this.
Enforcement is carried out by priority, and although we endeavour to ensure that all reports are actioned as swiftly as necessary, sometimes officers have to prioritise other issues.
Parking services privacy notice
Devon County Council (DCC) will act as a ‘data controller’ for any personal data that you provide to us. As such, we will ensure that the data given us is processed in line with our organisation’s data protection policies and in line with your rights under the Data Protection Act 2017 and the EU General Data Protection Regulations. To find out more about how DCC will use your personal data, you can read our Parking services privacy notice.