Trip hazards and manhole covers
Trip hazards include:
- uneven or broken flags, blocks or paving stones
- dislodged or damaged kerbs, channels or edgings
- damaged steps.
- take action on safety defects when there is a vertical deviation of more than 20mm from the adjacent surrounding area
- record the problem
- carry out a permanent repair within seven days.
Broken manhole covers
A missing, broken or slippery cover within the highway is a safety defect. A rocking cover is a safety defect if the rocking is greater than 40mm on a road and 20mm on a pavement or cycleway.
We will record the defect and put signs and cones around it. Then:
- if the cover is our responsibility, we will repair, replace or adjust it within seven days
- if the cover is the responsibility of a statutory undertaker – usually a utility company – we will issue them with a defective ironwork notice. It is then their responsibility to ensure that all repairs are made.
When reporting a broken manhole cover, if you can, tell us:
- where the cover is – is it outside a business, property or notable feature?
- where in the carriageway is the cover – is it on the road, pavement or verge?
- what is wrong with the cover – is it missing, broken or slippery?
- what shape is the cover – is it square, rectangle, triangle, circle?
- is there any information on the cover which says who owns it – does it say water or sewer?