If you change your car at any time, please email email@example.com with details of the active permit number, permit holders name and address, current registration number, and the new registration number. A replacement permit can be provided at no extra cost. Requests received by email are usually actioned and posted on the day received. Requests received outside our normal office hours will be processed on the next working day.
We can only action requests for changes from the person named as the permit holder on our database.
If your car is off the road after an accident or being repaired and that work is likely to take more than 2 days to resolve, we can issue a temporary permit by email that can be printed by you and displayed in your vehicle. These permits can be used for up to 7 days from the date of issue. Visitor permits should be used for short-term changes of less than 2 days.
Please email firstname.lastname@example.org with details of the permit number, permit holders name and address, current registration number, the temporary registration number and the reason why it is needed, for example, breakdown or accident. We can only action requests for changes from the person named as the permit holder on our database.
Alternatively, you can contact us on 0345 155 1073 where an advisor will take down the details on your behalf.