Impact assessment

The public transport consultation is now closed.

The results are being analysed and will be added to the website in due course.

Below you will find comments left on this page during the consultation.

We want to fully understand the potential impact of what we do and ensure that our decisions are informed by this information.

Your comments will help us take full account of any concerns and make sure we do not inadvertently affect or disadvantage any particular group or community.

You can see more about our duty here.

Public transport impact assessment

Needs assesment – the value of bus services

81 comments on “Impact assessment

  1. Marian Ladbrook |

    Routes 157/357 – Exmouth to Budleigh – I’m 76 and my husband is 82. My daughter uses these buses on nearly a daily basis – especially on a Sunday to visit, shop and care for us. Cutting the evening and Sunday service for these two routes would prevent us and her from having a quality of life. She works full-time, is unable to afford a vehicle having been through 5 years of cancer treatment, and is now on a low income. She also uses the two buses to connect with route 57 to Exeter – especially on a Sunday- where she also visits her elderly aunt (my sister) to check on her wellbeing and do any heavy shopping. With the high amount of elderly population in East Devon it is beyond me how you can cancel or reduce services which prevents residents from visiting family in the area or doing their shopping in the two large supermarkets on the edge of Exmouth. The Council mustn’t forget that the two buses also provide a connection to the rail service in Exmouth allowing residents in Budleigh and visitors to go and return by train on a Sunday from London/Gatwick/Heathrow etc.

  2. Anna Langley-Smith |

    Cuts to the P bus service on Sunday’s and in the evenings on Mondays to Saturdays will limit the lives of many people living west of the exe. Many local people cannot afford to drive and rely on the buses to get about. The evening services do matter! They allow people to get safely home of an evening, they allow people to socialise and engage with the community. They also stop people drinking and driving! The bus serves a large community, some of whom are elderly and/or disabled, and are reliant on the bus service in everyday life. No to cuts in our buses and yes to a levy on all the cars which clog up Exeter’s streets, increasing air pollution!

  3. Annette Ladbrook |

    ROUTE 357 – EXMOUTH – BUDLEIGH SALTERTON
    Proposal 1 would mean NO bus from Budleigh Salterton to Exmouth on a Sunday during the winter as Route 157 – Byron Way-Exmouth-Littleham-Budleigh Salterton only operates May to Sept. You will disadvantage residents who work in Exmouth – especially in the tourism industry – who work 6-7 days per week in the cafes, restaurants, hotels, holiday camp at Sandy Bay (2nd largest holiday camp in Europe). College/university students tend to work at the weekends. How will they get to work during the months of March/April/October on a Sunday as route 157 only operates May to Sept? (see timetable). Bicton College students who live at the college uses these buses at the weekend. You need to also note that currently there’s no bus on a Sunday to Sidmouth during the winter. When I was out of work I managed to get a job in a hotel in Sidmouth but had to cycle to/from work on a Sunday. This was OK in the summer but had to give up the job in the winter – too dangerous on the road. DCC need to seriously consider the impact on low income workers whose only way of getting to/fro work is a bus. Stagecoach also need to reduce their prices – over £6.00 to travel four bus stops from centre of Budleigh to the industrial estate on the edge of Exmouth/Dinan Way. Another barrier for low income workers. Also note the family whose husband works 6 days per week, hasn’t got a car, and the family with two children in pushchairs take the bus to Exmouth on a Sunday to Lidl/Tescos to do their weekly shop. How are they going to do this on a Sunday? There’s also the old boy I meet on the bus who travels from Exmouth to Budleigh on a Sunday to meet up with old school friends in the pub for a drink – catching the last bus home to Exmouth. Removing both 357 and 157 services will reduce the quality of life for a number of elderly people in East Devon who visit family and friends by bus on a Sunday. For those residents who are younger with no free pass and on a minimum wage, they’d use the bus a lot more if it wasn’t so expensive. A day ticket in Exmouth is £3.60. Why can’t this be extended to Budleigh. Although I don’t have children a lot of my friends spend most of their weekends ferrying their children around when they could be using the bus if it wasn’t so expensive.

  4. Brian |

    I’m thinking we know the numbers of travellers on these routes over a given period. So we must know how many people this will affect. For some it will be life changing, for others life affecting. It’s been going on since the price of things really started to matter, so i’m used to services being cut, on the trains and buses. Localism must mean local jobs eventually.

  5. Robin Forrester |

    Reducing the 94 service to 3 per day would lead to a significant reduction in utilisation as it would not be possible to visit the Yealm medical centre and other services in Yealmpton without a considerable wait for the return service, Newton and Noss users would have to find an alternative return

  6. Sheena Badham |

    Rural living already has its drawbacks and to remove daily transport for hospital/doctor’s appointments or even just shopping can impact dramatically on the lives of local residents. The 325 Lapford to Barnstaple is a must for such services. The proposal for 2 days a week is just too drastic a cut – even Monday, Wednesday and Friday would be more acceptable, i.e. cutting the service in half.

  7. Robert Byrnes |

    I fully support the continuation of evening bus travel and oppose the cuts to public transport.

  8. Amerie Rose |

    With regard buses between Exeter and Crediton:

    I fully agree with many of the comments below. Particularly poignant is Mrs Richardson – my daughter is nearly old enough to do the same and it would be tragic to limit her cultural and educational experience’s by excluding her from what Exeter has to offer in the evenings. Most college courses, theatre events and cinema viewings’ end times mean that the last bus proposed would be pretty much useless.

    If this proposal goes ahead it will send a discouraging message to people like my daughter – the public transport habits they gain in their independent teenage years will carry them into adulthood. You need them to need you, they are your next generation of customers.

    Most worrying though is the proposal coming when we are ALL supposed to be looking to use public transport more and become less dependent on our cars. This effects those without cars and those who are trying to ween themselves off of them.

    What about spreading out the frequency and keeping the earliest and latest times?
    Even better, what about trialling a really early bus on week days and a really late service on weekends?

    Forget cutting costs, I think you should be looking to INCREASE YOUR INCOME. Focus on improving the serviceability of your routes and enabling more passengers to use buses.

  9. Maggie Richardson |

    My teenage daughter, and her QE school colleagues, use the No 5 bus frequently to gain access to Exeter in the evenings to meet with friends, go to the theatre or cinema, go bowling etc. Most teenagers, particularly girls, are afraid to use the train, as they are concerned about feeling isolated in a carriage with no access to assistance if something should occur. Furthermore, the last train is too early for evening performances, and the Crediton station is a little too far out of Crediton for a late night walk. Therefore, the evening train is not something they would consider.
    The impact of the withdrawn evening No 5 service between Exeter and Crediton for us is a cutting-off of access to people and activities for youngsters who do not drive.

  10. Samantha |

    The last train is at 20:55 from Exeter to Crediton, the buses need to run until midnight! The saving the council will make is minimal for the impediment it would cause to young proffessionals and people without vehicles.

  11. S |

    I am moving from Crockernwell where my evening buses have been cut. I have already put a deposit down on a flat and cannot now reverse my decision or move elsewhere, I am seriously dissapointed to hear that a relative curfew may now be imposed in my new choice of area.

    I do not drive nor can I afford a car, that is why I live rurally and commute using public transport. Housing is more affordable in this way, it also keeps the city greener and less congested. I am self-employed and rely on being able to access the city between the hours of 07:00am and Midnight. If you cut the evening services, it is not just that I would have no social life, nor be able to get to my Exeter based gym membership but it would reduce my abiliy to attend events for my self-employment.

    This proposal would have a negative impact on small businesses in the city and lead to social isolation for those without vehicles. I am an artist and social entrpreneur, it is already hard enough without my ability to travel being taken away.

    This is completely unacceptable as a suggested proposal. Please keep late night buses between Crediton and Exeter, the community needs it so as to maintain its reputation as an attractive area for commuters. The train station is too far away from many homes and is not a cost nor time effective option for those who do not own their own vehicles. This public service must be preserved at the risk of enabling only those with vehicles to lead fulfilling working and social lives.

  12. mrs barbara holland |

    re 93 bus reduction of service. i totally cannot understand why this has bus on sundays would be taken away, we live in tourist area, how are we supposed to get cars off the road if we take buses away, also why do you not charge tourists from out of devon with their bus pass a small amount when using it out of their area it was issued, it would be easy to administer as the pass is of a different colour.why do we have to pay for tourists out of our budget.. from kingsbridge we are cut of from the world on bank holls, and now it sundays as well,

    • rachel.phillips |

      Devon County Council administers the National Bus Pass according to statutory legislation contained in the Concessionary Travel Act 2007. As such it is not possible – by law – for Devon County Council to request that any passenger pay a contribution to the bus fare. It would require an act of Parliament to alter the legislation governing the National Bus Pass scheme.

  13. Andrea Bomanson |

    The reduction of the no:5 service would have a negative impact on ourlives.

  14. John Craythorne |

    The cuts to the evening no. 5 service to Crediton mean anyone working irregular hours in Exeter and depending on public transport will be in great difficulty. This also means over 20,000 bus journeys a year will no longer be made with a corresponding increase in car journeys and the environmental impact attached. All to save £25k a year – peanuts in terms of DCC’s budget.

  15. Mrs. A.S. Green |

    I use a mobility scooter when I come into Exeter. I would be devastated if you closed the Shopmobility Cenre. They are so kind and helpful. If you close it I would be unable to go shopping in Exeter.
    So many things are being cancelled for the disabled and elderly, please try to find some other way.

  16. Norma Southwood |

    With the proposed development of additional housing within Devon reducing public transport has the potential to issolate more and more people in ‘ghetto’ housing estates which brings its own social issues!

  17. mrs pauline cleaveley |

    I was appalled to learn of the new proposals for the 77 bus service to buckland estate newton abbot. I moved to the top of the estate a year ago having lived in the town centre.. safe in the knowledge the estate was served days evenings and weekends by the no 77 & 78 buses. Recently the 78 service was axed..ok we still have the 77 but it seems half of this service is now to be withdrawn. There have been several new houses built at the top of the estate with planning for many more I assume this will mean an increase in the population of the estate with varying needs. I like many people cannot drive and so rely on the service to get to and from work and for bringing home my shopping. If Id like an evening out I know I can get a bus home safely without having to walk over a mile & half along main roads. There are young people who work evenings/sundays & bank holidays who need to be able to get home safely. Also pensioners.
    I find it hard to believe that as the estate is getting bigger services are getting fewer. I thought the onus was on easing traffic congestion and pollution yet without a bus service what alternative is there. This would definitely be a giant step backwards keeping residents of buckland estate under house arrest after 7.30pm & on sundays & bank holidays. Incidentally I pay my bus fares & would tolerate a reasonable increase rather than lose the service. Perhaps the council shouldn’t be giving planning consent for new builds without any basic amenities for the residents