Consultation 2013/14 (closed)

Impact assessment

This Public Transport Services and Concessionary Bus Travel review is now closed. The responses have been considered and the proposals revised.

Read the results of the consultation.

Below you will find comments left on this page during the consultation.


We want to fully understand the potential impact of what we do and ensure that our decisions are informed by this information.

Your comments will help us take full account of any concerns and make sure we do not inadvertently affect or disadvantage any particular group or community.

You can see more about our duty here.

Public transport impact assessment

18 comments on “Impact assessment

  1. David Hill |

    Both my wife and myself regularly use our bus passes mostly for local commuting only as we are well served from our village by an excellent bus service. In particular we can travel to the RD & E Hospital virtually from door to door which has proved invaluable as we have undergone a number of health issue treatment over the last few years. We are still able to run our own car but think that the overall advantage gained to the environment is that with a free bus pass availability pollution is reduced by keeping the use of many car owners of 60 plus. This is an advantageous point which has not been given sufficient publicity. If passes are removed no doubt many current over 60 pass holders with the benefit of car ownership would use their cars instead. We must also not forget that many senior citizens are given the opportunity of getting out and about and having social gatherings, places to visit etc. due to the use of their bus passes which is good for their health and well being and can provide some independence which they would possibly not be able to afford.
    One possible financial solution would be a charge of the suggested £10 for the initial application and issue of the bus pass as well as having such a charge for replacement due to loss. It may slos be worth considering returning to the use of the bus pass in Devon only rather than countrywide which would ease the burden of paying for visitors to the county and which I do not consider would have a significant effect on tourism loss.

  2. Mike Hilson |

    Can the area of availability be reduced limiting the holder to free travel in his or her’s home area?

    Is it possible to sell bus passes for a fee rather like the senior railcard?

    The starting age should be linked to the age at which the old age pension starts.

  3. Peter D Dewdney |

    It is important to retain the Free Bus Pass Scheme but surely only for the over 70

    Tourists should be not able to take advantage using their own bus passes from outsside Devon. A £1 charge for all currently free journeys would not be unreasonable.

    And an up front payment payable when applying for or renewing the pass would reduce the numbers using the scheme unnecessarily and increase revenue.

  4. Douglas Humphrey |

    If we have to lose the income from concession fares for our services affected by these changes, then we would cease to operate completely after 32 years of service to the community of Tavistock and West Devon.

  5. J F Beasley |

    I wouldn’t object to a contribution of £1 or £2 to the longer journeys which are currently free with the bus pass.

  6. Neil Percival |

    I would be willing to pay £50 per year for my bus pass – thats less than £1 per week

  7. Maggie Greaves |

    I (and my husband) regularly use our free bus passes and find them a great boon. At a time when keeping a car on the road is becoming more expensive, along with the rise in the cost of living generally, to be able to travel regularly for free is vital to our well being and lifestyle, especially with us both being pensioners. For example travelling to Exmouth to meet our grandchildren from school.

    One thing I would like to comment on is the fact that I often see double decker buses with only one or two passengers on at certain times of the day travelling through our village. Would the Transport Department be able to save some money by running single deck buses instead at certain times of the day.

  8. peter doust |

    Born in 1946 the start of vehicle ownership.Rail and bus services were used by everyone. Super markets started and credit followed soon behind. Oil was cheep and so the motor way became the in thing. House ownership was on the up and started to spread to the country side.Land was required and prices took off with the banks selling all kinds of deals which we know of today.Now we are urged to shop on line.The small shops are hit in the towns, while the supermarkets make hay.The family text and twitter and some go to work or school.The link to all this is transport and how we use it.It is social for the retired as well as necessary to shop to eat so lets keep what we have.

  9. roger staten |

    Bus passes should only happen on retirement at 65. I use one. I am not very mobile n my legs. I may have no other transport other than the bus. My pension would not pay for regular use age therefore I wold become a prisoner in my own home. Generally getting pensioners into town creates revenue for the shops.

  10. Rose Lawrence |

    As a pensioner who often uses my bus pass, I strongly believe that it is wrong that there is free bus travel for ALL pensioners, regardless of means, at a time when there have to be cutbacks to other social services. I believe that only those in receipt of Pension Credit should receive free bus passes and that the rest of us should pay £1 per local journey.
    It would not be difficult to provide 2 sorts of passes for us.

  11. Shelagh Hemelryk |

    I hope that the service from the George into Plymouth, with another park and ride at Milehouse will not be affected. I live in Crapstone, but need to travel regularly into Plymouth for Sport club and social life. The cost of petrol and parking is very high, so at least using the Roborough Park and Ride I can save some of my diminishing pension. Also think the really good service from there to the hospital serves a great need, for people from Plymouth and other surrounding areas, who can drive there but cannot afford the ridiculously high parking fees in Derriford, I know that some people travel miles on the free bus pass, perhaps some buses going really long distances could be curtailed.

  12. C Purser |

    If eligible people paid a nominal amount for a yearly bus pass, say £10 a year this would save a lot of money, as people who don’t really need a pass would not bother, thus saving a lot on administration.

  13. Roger Martin |

    One of the reasons we moved from Sussex to Bratton Fleming in 2012 was for the excellent bus services in the area based upon Barnstaple bus station. We rely in Bratton upon the subsidised bus service 310 to and from Barnstaple and were disappointed when the Sunday service was withdrawn in 2013.

    It’s especially important to have a comprehensive bus service here during the peak holiday season both for locals and tourists as the roads can be very busy with cars.

  14. Rev. T G Reilly |

    Cuts in public transport would have implications for mental and physical health of the elderly and disabled, increasing their isolation and contact with their families. Most are not computer savvy. Their eating and shopping would also be affected.
    Public transport is a service in essence, not a profitable enterprise, and should be heavily subsidised in time of crisis. It also decreases our carbon footprint

  15. Mike Tucker |

    Where necessary i.e. to prevent loss of services, or to implement services where no services are currently operated, consider instituting a nominal system of fares. A nominal fare to supply transportation would be better than having no transportation at all.

  16. Robin Sjoberg |

    I realise that the National bus pass is a requirement by law but it does nothing for a rural community with no buses. An alternative scheme of reduced charges with no expensive administration and the savings used to subsidise rural transport would be much fairer and of more use.

  17. DCC Web Team |

    Apologies for the problem accessing the impact assessment on this page. This fault has now been corrected and the document should download correctly.

  18. Alan Rayner |

    This facility is not user-friendly.
    It demands a sign-in to Google – which produces security
    messages about access not being allowed.