The business relations team has a key role, alongside commissioning colleagues, in assisting the Authority to realise these responsibilities. The team acts as a two way conduit of information and support between external providers and service commissioners to encourage collaboration and the development of a shared understanding of sufficiency and local social care markets.
This requires the team to foster trusting and collaborative working relationships with providers; to manage differences and disagreements with respect and integrity and to encourage involvement through the PEN, to inform commissioning work.
The team works with existing, new or potential providers across all sectors of the health and social care market, including those in the nursing and residential care home sector, regulated personal support providers working in the community and unregulated service provision (such as enabling and day services).
More information about the ethos and approach of the business relations team can be found here.
The team currently co-ordinates the Provider Engagement Network (PEN), in partnership with provider Co- Chairs, and communicates with the market through bi-monthly PENPal newsletters, regular emails and PEN news updates. To sign up to receive communications from us, click here.
If you would like to work more closely with the team, have a query about who to talk to about your business, or have a general question, please contact the Business Relations mailbox in the first instance at firstname.lastname@example.org.
Alternately, please feel free to contact the relevant Business Relations Team member or Provider Co- Chair representative who has a lead for your sector.