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Provider Engagment Network

Supporting health and social care providers in Devon


The Teams

Social Care Commissioning Team

The role of social care commissioners is to ensure that there are the right types of services, available in the right places to meet the needs of Devon people, in a timely and affordable way. The team works closely with Health Commissioners and Procurement colleagues to fulfil its duty to ensure that good quality services which deliver the best value to local people, are available.

The Social Care Commissioning Team Structure Chart gives an overview of the management structure.

Senior Commissioning Managers
The following senior commissioning managers hold overarching responsibility for key areas of work:

Ian Hobbs

Senior Commissioning Manager, Market Management & Quality Assurance

Ian has worked for DCC for 35 years in a variety of roles across Devon, initially as a social worker and team manager in Plymouth and later in a range of leadership roles, including a period as a partnership lead officer in the northern Devon area. In his current role, Ian leads the Business Relations Team and currently has responsibility for a portfolio that includes social care markets, personal care, carers and prevention.

Solveig Sansom

Senior Commissioning Manager, Older People & Older People's Mental Health

Solveig has a background which spans the public & private sectors and health. She has worked extensively in Health and was Head of Integration for South Devon & Torbay CCG in her last commissioning role.

Rebecca Hudson

Senior Commissioning Manager, Disabilities & Mental Health (Interim)

Rebecca is lead commissioner of services for adults at Devon County Council. Her previous roles include Head of Strategy for Children, Families and Adult Services at Cambridgeshire County Council and she spent ten years as a Civil Servant at the Department for Education and the Cabinet Office.

Geraldine Benson

Principal Social Worker

Geraldine has a long standing background in operational management & service delivery, in social care & health, including recently her role as the Health and Social Care Community Services Manager in East Devon.

Quality Assurance and Improvement Team

The QAIT team offers advice & support providers to meet the quality standards and requirements of Regulators and Devon County Council. Read more

Enquires: qualityimprovement-mailbox@devon.gov.uk

Steve Blandford

Quality Assurance & Improvement Team Manager

Steve has 28 years’ experience in social care across finance, strategic planning / performance and quality assurance

John Wilkin

Senior Quality Assurance & Improvement Officer

John is the lead contact for both North Devon & unregulated services, (ie non CQC regulated services) He has 37 years’ experience in managing, inspecting, specifying, tendering and assessing quality in care services for all service users groups

Donna Kerr

Senior Quality Assurance & Improvement Officer

Donna has a 25+ year career in Adult Social Care including strategic management, service development, training and quality assurance. Specific interest in user involvement

Sandie Graham

Senior Quality Assurance & Improvement Officer

Sandie is the lead contact for South Devon and for regulated community based personal care services. She has worked in Health & Social Care for 20 years within both strategic change and operational management. Particular emphasis in the regulated care market

Debi Tilcock

Quality Assurance Officer - Southern

Debi is a qualified nurse and social care teacher/trainer with experience in care home management and care consultancy work including turn-around and crisis management

Andrea East

Quality Assurance & Improvement Locality Manager, Eastern

Andrea is the lead contact for East Devon & Exeter and for nursing & residential care homes. Andrea is a Registered Nurse, with an academic background, thirty years of experience in Health and Social Care across Sectors, focusing on quality, regulation and mental health

Michelle Willocks-Watts

Quality Assurance Officer - Eastern

Michelle has experience of working across both health & social care and the private sector, including management of third sector services, quality assurance, policy/procedures

Peter Lock

Quality Assurance and Improvement Officer - Eastern

Over 25 years experience in adult social care - residential, day, employment and advice and guidance services. Experience in direct service provision and managing and monitoring of services

Rebecca Melville

Quality Assurance Officer - Eastern

Rebecca has worked in Adult Health and Social Care for over 10 years, in both provider and commissioning roles. Previous experience of direct care provision, Registered Manager and Community Care Manage

People Procurement Service

This team works very closely with commissioners to ensure that services are procured and contracted in a fair and transparent manner and meet EU procurement regulations.

Enquiries: procurementpeople-mailbox@devon.gov.uk

Nicola Tribble

Category Manager, People Procurement Team


Business Relations Team

The Business Relations Team works to support independent health & social care providers & commissioners to work collaboratively to ensure that there are enough of the right types of services to support people in Devon to live the lives they wish to live.  Read more

Enquiries: socialcarebusinessrelations-mailbox@devon.gov.uk

Richard White

Sector Lead for Residential Care & Nursing Homes

Richard is responsible for working with the residential and nursing care home market. His background and experience is largely as a Senior Manager and Chief Executive in the private residential and Tier 4 care sector. Before taking this role Richard was the North Devon Resource Manager for DCC.

Chris Eiserbeck

Sector Lead for Regulated Care (personal care)

Chris has a background across a range of Independent Sector Health & Social Care service settings. He brings extensive operational management knowledge to his role as Sector Lead for the Personal Care Market in Devon.

Jules Shanbury

Contracts and Business Relations Manager


Clare Diffey

Commissioning Development Officer

Clare is a Commissioning Development Officer with over 10 years’ experience in the voluntary sector across the south west, providing services to adults; in the fields of housing & homeless prevention, mental health, drug & alcohol and carer’s support.

Lucie Spiers

Commissioning Development Officer

Lucie has worked in the Adult Care and Health Commissioning team for the last ten years, as Commissioning Officer. Prior to that, she worked for the Devon Supporting People programme. Before joining the Council, she spent some time in Learning Disabilities residential services, and in the voluntary sector, as the Deputy Manager of a Direct Access Hostel for the Homeless.

Debbie Bird

Business Relations Officer

Debbie joined the team in 2017 and previously worked in the private and public sectors at both strategic and operational level with a background in Housing, Planning and Business Transformation, and also working with communities to support local projects, including those in the health and social care sector

Tim Nand-Lal

Business Relations Officer

Tim works with the Health Sector. He has extensive experience of Health and Social Care commissioning and has worked in a number of roles in local government including implementing change and managing projects, e.g. Torbay Living Well @ Home project.

Emma Rundle

Commissioning Support Officer

Emma has worked within the Commissioning Support Team for just over two years. Within that time she has worked on a number of health and social care projects including Living Well at Home, Devon Dementia Partnership, the Care Homes project and the Carers programme.

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