Countdown to garden waste collection service

Posted on: 30 May 2017

North Devon Council’s new paid-for garden waste collection service starts next week, as free green wheelie bin collections come to an end. 

From Monday 5 June only householders who have signed up to the optional service and paid an annual fee of £36 per bin will have their green wheelie bins emptied by the council.

 Many householders who want to receive the service have already signed up. It’s not too late to register; you can order and pay for your garden waste collection service online or by phone using a credit or debit card, or by cheque in person at the council’s offices (cash payments can only be made at Lynton House).

 Head of Waste and Recycling Service, Mr Ricky McCormack says: “It is unfortunate that, due to government cuts, we can no longer afford to offer garden waste collection as a free service. Charging an annual fee is a good way of ensuring that those householders who want to continue having their green bins emptied every fortnight – or every four weeks during the winter months – can receive the service, whilst protecting our frontline services. Those householders who don’t wish to pay for this optional service have alternatives; share the cost with a neighbour, take garden waste to one of the county’s recycling centres, or undertake home composting instead.”

 This service change is being brought in alongside new weekly food waste collections. Kerbside caddies are currently being delivered to every household in readiness for all food waste – raw and cooked – being emptied from caddies weekly, alongside recycling boxes and bags. This means that food waste will no longer be collected from green or black wheelie bins, and residents should instead use the kerbside caddy they will be provided with this month.

 From 5 June the council is also carrying out a recycling trial in a small area of the district, where recycling will be unlimited and black bins emptied every three weeks rather than fortnightly. If you live in the trial area you will already have received a letter from the council explaining how it will work. Five new Recycling Advisors have also been employed, and will be out on the ground in the trial area, offering advice and assistance on how to throw away less and recycle more.

 If you have any queries about these changes, contact the council on 01271 388360 or email customerservices@northdevon.gov.uk. For more information and the latest news, follow the council on Facebook and Twitter, or go online to www.northdevon.gov.uk/recyclemore.

7 comments on “Countdown to garden waste collection service

  1. Holly says:

    Hi, thank you for your comments.

    We have crews out at the moment delivering caddies to places that have been missed. If you haven’t received yours by the weekend please let us know and we can order another one.

    You can do this online: https://my.northdevon.gov.uk/service/Recycling_containers
    or by calling our Customer Services Team on 01271 374776

    It’s fine to leave food waste in your green bin for the first collection following the start of the new service this week.

    Hopefully you’re caddies will be with you soon so you can start using the new service.

  2. Mark Alcock says:

    If I ever receive my food caddy then I will be more than pleased to use it. Until then I will continue to use my green wheelie bin for food waste and if that is not collected then I will have to reluctantly put it in the black bin. I would question how you can stop people putting food waste in the black bin without having to search through every bag!

    • Holly says:

      Hi, thank you for your comment.
      We have crews out at the moment delivering caddies to places that have been missed. If you haven’t received yours by the weekend please let us know and we can order another one.
      You can do this online: https://my.northdevon.gov.uk/service/Recycling_containers
      or by calling our Customer Services Team on 01271 374776.
      If you haven’t had your caddy by your normal recycling day, it’s fine to leave food waste in your green or black bin whichever is due.

  3. Donna Reed says:

    Will my green wheelie bin be emptied before the 5th? it has food waste still in it

    • Holly says:

      Hi, don’t worry, if you’re green bin hasn’t been emptied,it will be this week.

  4. Pam Ley says:

    All paid for and ready for garden waste……however food waste having to go in black bin as no roadside caddies have been delivered to our area yet!

    • Holly says:

      Hi, thank you for your comment, it’s great to hear that you have signed up to our green bin service.
      We have crews out at the moment delivering caddies to places that have been missed. If you haven’t received yours by the weekend please let us know and we can order another one.
      You can do this online: https://my.northdevon.gov.uk/service/Recycling_containers
      or by calling our Customer Services Team on 01271 374776.
      If you haven’t had your caddy by your normal recycling day, it’s fine to leave food waste in your green or black bin whichever is due.

Leave a Comment

Your email address will not be published. Required fields are marked *

Comments are held for moderation. House rules

Posted in: