Refuse collection calendars online soon

Posted on: 5 November 2015

New refuse collection calendars will be available online to download for homes across North Devon later this month.

The calendars show when household refuse collections are due, starting from the beginning of December 2015 until November 2016.

In a change from last year, the calendars will no longer be posted out to all homes in the district, saving around £18,000 in council tax money.

North Devon Council’s Executive Member for Environment, Cllr Rodney Cann, says: “With a growing number of people now online, we want to highlight to residents that they can download their refuse calendars from our website. It’s really simple to do – just go to northdevon.gov.uk/collectiondays and type in your postcode. Not only can you download and print off your refuse calendar if you want to, but the page gives you information about your next refuse and recycling collections, as well as any service alerts that may be in place.”

Residents who do not have any access to the internet, but still require a copy of their refuse calendar, are being asked to contact Customer Services on 01271 374776.

Meanwhile, waste and recycling kerbside collections have been confirmed over the festive period, with some day changes as a result of the three upcoming bank holidays. Residents are being asked to check their collection dates in advance through the council website. A summary of collection dates for Christmas and New Year can also be found on facebook at facebook.com/NorthDevonCouncil, along with other waste and recycling information and conversations.

For further help or advice about the council’s waste and recycling services, visit northdevon.gov.uk/recycling or email customerservices@northdevon.gov.uk.

4 comments on “Refuse collection calendars online soon

  1. Mr M.Gooding says:

    WHERE IS THE COLLECTION CALENDAR FOR 2017

  2. Dennis Stacey says:

    Where is the Collection Calendar for 2016?

    • Amy says:

      Hello Dennis, thank you for your comment. I am sorry if you have not been able to find your calendar for 2016.

      As this webpage highlights, the calendars are now available online and can be accessed by clicking on the link within this page. This takes you away from our news page and instead redirects you to our collection days page on the council’s main website.

      We have issued two further press releases on this news site, highlighting how this year’s calendars are available. These are:

      18 December: https://new.devon.gov.uk/northdevonnews/2015/12/18/reminder-to-recycle-this-christmas/
      19 November: https://new.devon.gov.uk/northdevonnews/2015/11/19/make-it-a-green-recycling-christmas/

      Both these pages also have links to our collection days webpage. Therefore, I am sorry if you were unable to see these links.

      To access your collection calendar, please go to our collection days webpage and type in your postcode. You should then be able to click on your address. The last bullet point will then lead to your downloadable collection calendar. If this is not visible, please let us know and we can investigate further (we will need your postcode).

      We have tried to make the calendars prominent on our main council website, with links being provided at the top of our home page, as well as our main ‘Bins and recycling’ page. We are aware that, once an address has been selected, the link to the calendar pdf is light blue in colour, which can sometimes be missed. Therefore, we are working on making this darker and more noticeable.

      I hope this reflects to you how we have promoted the collection calendars online (we have also had newspaper and radio advertising, newspaper editorial and radio interview, as well as ongoing social media presence on facebook and twitter).

      If I can help any further, please let me know.

      Thank you for your time and may I wish you a Happy New Year.

      Amy Bingham
      Media and Customer Relations Manager

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