Consultation feedback

Our response

You said…


In response, we plan to…
… Explore an alternative delivery model for the whole library service, which would retain a professionally managed and delivered library service. This could mean a trust or mutual model, which could, if set up as a charity, generate around £400,000 in savings from business rates. £400,000 is equivalent to the costs of paid staff in Devon’s 25 smallest libraries.

You said…

In response, we plan to…
…Work with communities to identify the different ways they can support and help their local library. Initially, we plan to seek up to 10 communities willing to work as pilots with us. The aim of the pilots will be to work in new ways; understand how library use can be increased locally; how costs can be reduced and to involve the local community more deeply than in the past. Paid staff would be retained and the pilots would also work with the Council to help inform the development of the new trust or mutual.


You said…

In response, we plan to…
… Develop and implement a further cost-reduction programme to reduce spending. As far as possible, we will reduce expenditure in areas which do not have a negative impact on the quality and availability of library services. We will continue to listen to local communities who have ideas on areas where we could reduce expenditure.


You said…

In response, we plan to…
… Seek capital investment so wi-fi can be introduced into the 27 libraries which do not currently have it. We also plan to pilot use of new technologies, currently used extensively and successfully in Denmark, to test how we could extend existing opening hours and use libraries more effectively and flexibly out of hours for broader community use.


You said…

In response, we plan to…
…Work with district councils and communities to ensure the potential needs of an expanded library offer are understood as part of the neighbourhood and overall planning processes.


You said…

In response, we plan to…
…Ensure that the new Exeter Library maximises its potential to generate income (without compromising equal access to services). In Barnstaple, there are plans to accommodate County Council staff currently working in the Civic Centre on the top two floors of the Library. This could save £75,000 – £100,000 p.a. in the overall running costs of Barnstaple Library. We will work with the public, staff and stakeholders in Barnstaple to ensure that the library continues to meet the needs of the local community.


You said…

In response, we plan to…
…Maintain and, wherever possible, extend our existing range of services for children and young people and for elderly people. We are keen to engage more effectively with schools and colleges to identify opportunities for joint working. We will continue to seek external funding from a range of sources to expand our services for elderly and vulnerable people. Over time, we expect that our service to residential homes and direct into people’s homes will become more personalised and more cost effective.


You said…


In response, we plan to…
…Consider the impact of changes which were made to the mobile library service in January 2014 before any further changes are made. We will continue to explore innovative ways of reaching people in deep rural areas.