Paying a bill

Direct Debit and standing orders

A Direct Debit is a regular payment taken directly from your bank account. This is a preferred method of payment as it is cost effective and the benefits can be passed on to you.

Direct Debits can be set up to pay for school transport and residential care as well as for invoices raised by the Council. Once the mandate has been set up payments will be collected automatically until you ask your bank to stop them or until there are no more charges to be collected. Please contact us on one of the numbers below to ask for a Direct Debit Mandate which you can complete and return.

  • For school transport: 0845 155 1019
  • For residential care: 01392 384391
  • For other invoices: 01392 383645

Standing orders are similar to Direct Debits but are usually for a specified period. A standing order mandate can also be requested by calling one of the numbers above.

Pay online

If you have a credit or debit card you can pay a bill online. If paying a bill/invoice you will need to have that and your credit or debit card ready. You can pay for some services online.

By phone

You can pay your bill by credit or debit card over the phone by ringing us on 01392 382374 or 01392 382780 Mon – Thur 8.30am – 4.30pm, Fri 8.30am – 4.00pm. Please have your bill and credit or debit card ready.

In person

Payment can be made by cash, cheque, credit or debit cards at The Cashiers Office at County Hall from Mon – Thur 8.30am – 4.30pm, Fri 8.30am – 4.00pm.

By post

Cheques and postal orders must be made payable to Devon County Council. Please include the invoice number on the reverse of your cheque together with the remittance slip.

Send your payment to:

Devon County Council
Cashiers Department
County Hall
Topsham Road
Exeter
EX2 4QD

Cash or notes must not be sent through the post. Please note that if a receipt is required, a stamped addressed envelope must be provided.

Pay directly at a bank or post office

If you have the tear-off paying in slip provided you can pay in at a bank or post office.

Telephone banking/Paying online direct from your bank

If making an internet payment directly from your bank, please quote the following details to ensure payments are made correctly:

Devon County Council sort code: 20 30 54

Account number: Other Payments: 10050040

Your invoice reference for the bill you are paying

For international transactions – IBAN-GB10 BARC 2030 5410 0500 40

SWIFTBIC – BARCGB22

Please note that payments made by this method could take up to five working days to be debited from your account.