Healthwatch Devon is currently looking into the way the NHS handles feedback and concerns locally. In order to do this, they want to hear from people who have provided feedback to a hospital, GP Practice or any other health service about their experience.
If you have provided feedback, raised a concern or made a complaint within the last year or so about an NHS service, Healthwatch would appreciate it if you could spare a few minutes to complete their survey so that they can find out whether you feel that your feedback was handled effectively, or if you think there could be room for improvement.
Individual responses to this survey will be treated as confidential. All feedback will be anonymised and shared with those who plan and provide NHS Services, alongside the final report.