LGBT Toolkit

Check out our new Toolkit aimed to help organisations improve their practice and outcomes for LGBT+ people:

LGBT Toolkit (PDF, accessible with screenreaders)

Whether you work in the health, social care, housing, education, policing or other sector, use the Toolkit to understand how ‘LGBT+ friendly’ your organisation is, and set objectives to achieve outcomes that are relevant for your service. Use the glossary/terminology section for staff training/awareness raising. Feel free to raise awareness of the Toolkit with colleagues!

  • LGBTQ Young People resources

    This web resource is under development. If you are aware of some useful guidance or great organisations that can work with young people/service providers in Devon please do let us know.

    X-Plore Youth Group provide a safe space for LGBTQ+ young people to meet in Exeter and North Devon. Their website has some great resources.

    Proud2Be run a Youth Group in Totnes and work with a number of schools in the area on training/awareness raising.

    Early Help for Mental Health is a service commissioned by the County Council providing face-to-face and online counselling (via Kooth) as well as resources to support young people. We know that LGBTQ+ young people are at a higher risk of mental health problems and, working with X-Plore Youth Group, provided feedback to the service to ensure it is “LGBTQ+ friendly.”


    The Intercom Trust have developed a very popular guide on supporting Trans Pupils in Schools.  Although developed in Cornwall it can be used anywhere.

    Article: Transgender Pupils In Primary Schools: Would You Be Ready To Provide The Right Support?

    Article: Children’s Rights Alliance for England – Children Speak Out On Transgender Issues.


    • Care Homes Toolkit

      The Intercom Trust and George Coxon (Classic Care Homes and Devon Dementia Quality Kite Mark Steering Group Chair) have developed some resources for Care Homes to become ‘LGBT friendly’. This project was funded by Public Health Devon.

      Care Home resources:

      Poster – display the poster to show a visible commitment to LGBT equality and inclusion.

      Service user feedback and Staff feedback – use these feedback forms to gain an understanding of how ‘LGBT friendly’ your Care Home environment is. You can then use the feedback as a basis for opening up a discussion about how to make the Care Home more LGBT friendly and/or celebrate areas of good practice, building any improvement actions into your business plan. You may find it helpful to assign lead responsibility to LGBT equality to a member of the management team and to purchase the services of a trainer, agency or consultant to help with improvements.