The information below should provide you with an overview of the eligibility criteria for support, the process of assessment and how much you may receive in order to provide the best support for your child and family.
- How do I access the service?
- How do I know if I am eligible to receive support?
- How much support can I receive?
- How do I access the service?How do I know if I am eligible to receive support?
The new Devon Single Point of Access (SPA) is a county-wide doorway into our services and is provided by Virgin Care. Built around one single contact email address and telephone number, it is now the route through which all enquiries and requests for services will be managed.
The SPA will deal with all enquiries, requests for advice and access (referrals) to the following services for children and young people:
- Children and Young People’s Mental Health Services (CAMHS) – eligibility criteria
- Speech and Language Therapy (SLT) – eligibility criteria
- Occupational Therapy (OT) – eligibility criteria
- Autism Spectrum Condition Diagnosis (ASC)
- Rehabilitation Officers for Visually Impaired Children (ROVIC) – eligibility criteria
- Children’s Learning Disability Team
- Palliative Care
- Children’s Community Nursing (CCN)
- Specialist Children’s Assessment Centres (under 5s)
- Social care for children with additional needs (provided by Devon County Council)
Contact the SPA
Integrated Children’s Services
Single Point of Access Team
Virgin Care Limited
1a Capital Court
Sowton Industrial Estate
Exeter EX2 7FW
Please send all requests for service (referrals) to the Devon SPA by email or post. You can find all the information you need on the Virgin Care website, including:
How much support can I receive?
- advice on what you can do to help a child or young person, tools they can use themselves, and other places they can go for help and support
- information on criteria to access our services
- forms and supporting documentation that you will need to submit with your request
- further information on the services we offer.
Devon is currently reviewing its eligibility criteria for short breaks.
However, currently in order to receive a service from the Children with Disabilities Team and be eligible for a specialist short breaks assessment, your child must:
- be under 18 years of age and live within the Devon boundary
- be assessed as having 2 or more functional needs qualifying at a difficulty level of moderate or above under the DSCB Threshold Tool
- have a diagnosis evidenced by a relevant registered medical officer.
If your child is eligible then you will be considered for an integrated assessment of need, including an assessment for short breaks.
We use the Resource Allocation System (RAS) to assess the needs of your child and identify how much money will be allocated to support your child – up to a maximum of £17,500.
Your child’s lead professional will complete a resource allocation questionnaire with you as part of the assessment. Once the assessment has established a band of support and the resource allocation questionnaire has established a points score an indicative amount of funding can be identified.
Families with a need for ‘exceptional support’ will receive a high proportion of the budget and those with a need for ‘some support’ will receive a smaller proportion of the budget.
It should be noted that the RAS is not used for children under 7, as the assessment provides the main mechanism for making these decisions
Level of need
The bands of support we use to guide funding arrangements are:
- no support
- small support
- some support
- lots of support
- exceptional support
Each band of support carries with it a different level of funding and is described in detail in the introduction of the Resource Allocation Questionnaire
Some key points to remember
The RAS questionnaire always complements the assessment, it does not replace it. It is a tool to help professionals identify a reasonable amount of funding for a family to work with when creating a support plan that meets the needs of the child and family. When a family completes the support plan for their child they may find that due to their individual circumstances they need more or less than the offered amount. Exceptions to the RAS table will always be considered carefully. We will listen carefully to any family who believes their new allocation is not correct and work with the family to make sure that their child receives the support they need. A final decision about funding is never made until the support plan has been attempted to be completed.