Education welfare and attendance

It is the responsibility of parents/carers to make sure that all their children of statutory school age are receiving an education.

We have commissioned Babcock LDP to monitor school attendance and to support schools in their efforts to raise school attendance. Their Education Welfare Service does this by encouraging schools to take a ‘whole school’ approach to attendance by, for example, rewarding pupils with excellent attendance or by holding attendance competitions between classes. The Service also accepts referrals about individual children where the school has concerns about their attendance.

Should you have any concerns about your child’s attendance or need support please contact the Education Welfare Service.

Further information about school attendance and absence can be found at GOV.UK.


Absence from school: Pay a school absence penalty notice

If your child has unauthorised absences from school, this could result in a school absence penalty notice being issued. You can find out more about school absence penalty notices as well as the other legal measures that can be taken at Absence from school – penalty notices.

If you have received a school absence penalty notice you can pay it in the following ways:

By telephone: Payments are accepted by most major debit/credit card providers. Payments should be made by telephoning 01392 880700.

In person: You can pay with cash at:

Second Floor
Milford House
Pynes Hill
Exeter
EX2 5GF

Do not send cash in the post.

By post: Postal Orders can be sent but must be dated according to your notice, and be received by the specified payment date.

Late or part payments cannot be accepted and no reminders will be sent.