Escorts may be provided for children who have severe medical or social needs. All escorts undertake mandatory training and they and drivers are checked by the police and are issued with identification badges. If they do not have this identification, and parents wish to check their identity, they should call 0345 155 1019.
Escorts will have information about your child, but you should make sure that they are fully aware of your child’s medical condition, any behaviour issues and the best way to deal with problems.
We try to maintain continuity of escorts but sometimes it is necessary to arrange relief escorts at short notice.