Guide: School transport appeals and complaints

• Introduction
• What is the process?
• What will the Appeals Committee take into account?
• What if my child lives in walking distance of school?
• What happens next?
• Can I bring someone with me to the hearing?
• Route safety appeals
• Who will be at the hearing?
• Complaints
• What happens at the appeals hearing?

Who will be at the hearing?

Up to five members of the Committee, usually helped by:

• the Democratic Services Officer who records the Committee’s decisions and advises on the plan for the running of the meeting
• officers from the Transport Co-ordination Service who attend to put forward the Council’s case. The officers do not advise or take part in making decisions.