Information for Professionals

How to Make a Referral

Are you concerned about yourself?

If you are a victim or perpetrator of domestic violence and abuse contact the Devon Domestic Abuse Support Service by telephone on 0345 155 1074.

If you are a female victim of rape or sexual violence contact Devon Rape Crisis Service.

Helpline: 01392 204174
Email: support@devonrapecrisis.org.uk
Website: www.devonrapecrisis.org.uk

 

Are you a professional concerned about an adult?

If you are concerned about an adult (aged 16+) who is affected by domestic abuse please complete the Risk Identification Checklist (Safelives DASH RIC) which will identify the level of risk and to which support service the client should be referred and follow the advice on the MARAC page for all levels of risk.

If you need guidence in completing the checklist, training is available. Please attend the MARAC half day training session – training dates and information can be found here.

 

Are you concerned about a vulnerable adult?

A vulnerable adult is:

  • a person “who is or may be in need of community care services by reason of mental or other disability, age or illness,
  • and who is or may be unable to take care of him or herself,
  • or unable to protect him or herself against significant harm or exploitation”,

If you see, hear or suspect a vulnerable adult is being abused in any way, you must tell someone about it as soon as possible by contacting Care Direct.

Care Direct
Freephone: 0845 155 1007
Lines open 8.00 am to 8.00 pm Monday to Friday and 9.00 am to 1.00 pm on Saturdays
Email: csc.caredirect@devon.gov.uk

In an emergency only, please contact the Emergency Duty Service 0845 6000 388

 

Are you concerned about a child or young person?

If you are concerned about a child or young person in Devon and want to speak to someone contact the Multi-Agency Safeguarding Hub (MASH) and give as much information as you can.

Contact MASH:
Tel: 0345 155 1071
Email: mashsecure@devon.gcsx.gov.uk

Alternatively, the Emergency Duty Service provide an emergency social care crisis response outside of normal office hours, and you can contact them on 0845 6000 388.