User Guide for the Online Booking System (Zipporah)
Please find below the User Guide for setting up new users accounts for the Online Booking System
Please see attached the cancellation policy which applies to all the Safeguarding Adults Training Courses:
Victim Care Unit and Other Fraud Information
Devon and Cornwall Police have a Victim Care Unit where reported crimes are passed and the unit can check if someone needs further support and/or guidance. Their website at http://www.victimcaredevonandcornwall.org.uk/ is a very useful hub of information and referral sources that anyone can access for support. The Victim Care Unit can be contacted directly by anyone on 01392 475900 (public number). The manager there is Lulu Parnell (best contactable by email; email@example.com). They have a team of both employed staff and volunteers (including myself) who take on referral cases and ensure people are getting the support they need. They also work closely with Devon Trading Standards.
As well as this, Action Fraud is the UK’s national fraud and cyber crime reporting centre. They can be contacted on 0300 123 2040. The service is available 24/7 for both live fraud attacks and ongoing/past cases. You can also report online via their website at http://www.actionfraud.police.uk/.
Action fraud can provide a point of contact for advice and information about fraud, take information about a crime where the ‘victim’ has not given consent (although it will not be reported as a crime) and also take a report about a crime which can be recorded and passed to the local police force for further intervention if required.
Finally there is both the Telephone Preference Service (http://www.tpsonline.org.uk/tps/index.html) and the Mail Preference Service (http://www.mpsonline.org.uk/mpsr/) which can help in stopping unsolicited mail.
DoLS Screening Tool
If you are making DoLs applications the tool used by the team to triage these can be found at:
DBS Checks Article from Phil Barrett
Safeguarding starts with safer recruitment’
For the latest information and guidance on DBS checking, please visit the Existing
Customer section on our webpage at
Please see below, the Skills for Care Accolades awards nominations are now open. Entering the awards gives you the chance to recognise the great work you do and share best practice.
To enter, please follow the link below or go to the Skills for Care website.
DCT is part of Devon County Council which provides support and guidance to private, voluntary and independent (PVI) adult social care providers. DCT has a Recruitment Portal for PVI providers to advertise their job vacancies in community-based personal care, care homes, mental health, learning disability and supported living, FREE of charge. DCT also offers guidance on the Workforce Development Fund, the Care Certificate, I Care Ambassadors, and signposts to other useful services such as Skills for Care.
Proud to Care
Please see an editorial article on Proud to Care in today’s West Morning News.
Thank you so much to everyone who has contributed to Proud to Care Devon so far.
We’re now at an exciting new phase, as Proud to Care Devon expands to show careers in care and health. We’re also delighted to be working with 15 local authority partners and Health Education England to develop Proud to Care SW across the whole of the South West to raise the profile of the sector.
Don’t forget to upload your vacancies today onto www.dct.org.uk to benefit from the publicity about
which signposts to your vacancies.
We’ll keep you in touch with developments through the Proud to Care Group and also PENPal.
Work Experience and Apprenticeships
We are continuing to build relationships with schools and colleges to encourage young people to consider careers in health and social care. We are also working with Job Centre Plus (JCP) Schools Advisors who will be working directly with a number of schools across the county to help them consider the wide range of opportunities available to them in all areas of work, and support them with more practical skills such as CV writing, mock interviews, and finding work experience. To support this work it would be very useful if we can give information to JCP, schools and colleges, listing care providers who offer work experience and apprenticeships. We’d be grateful if you can please answer the following questions:
- Does your organisation (or would you be prepared to) offer work experience to young people in school (Year 10 / 11 – 15 and 16 year olds)?
- Does your organisation (or would you be prepared to) offer work experience to jobseekers through Job Centre Plus?
- Does your organisation offer apprenticeships?
If you do offer this, please can you give the name and contact details of the person in your organisation who is responsible for this area of work.
If you have any questions about this please contact Nic Dunn by email firstname.lastname@example.org
Carers Pathways, who provide advice, care and support to people who have memory loss conditions and dementia, and their families, have developed especially arranged series of music collections from yesteryear on CD’s and Song Books to accompany them. These have proved to very popular with and beneficial to people with dementia.
Friends against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to “Take a Stand Against Scams”.
For further information please click here;
Caring for Care Homes Newsletter
Please find attached the latest Caring for Care Homes Newsletter for December 2016
Mental Capacity Act and Care Planning
This report shows commissioners and providers of care how to embed the principles of the Mental Capacity Act (MCA) into care and support planning across the board
MCA & National Mental Capacity Forum (Video)
Featuring Baroness Finlay
Deprivation of Liberty Safeguards Form
The most up to date form for Deprivation of Liberty Safeguards Applications Urgent and standard
Please find attached the new Safeguarding Adults Policy, Procedure and Guidance
To discuss your individual needs email: email@example.com
Further details on Safeguarding Adults, the Mental Capacity Act and Deprivation of Liberty Safeguards can be found on the:
Using the Mental Capacity Act
This video explains the MCA and how it can protect the right to make choices. For people who need the MCA, their carers, and others.
Mental Capacity Act (MCA) Directory
Lasting Powers of Attorney
This publicity leaflet explains the types of authority people need to have a range of decision making rights
Mental Capacity Act decision making process a very easy flowchart to follow
Bournemouth SAFE Tool
Have you been involved in a safeguarding concern?
Would you like to gauge how well you dealt with it?
Follow this link to the Bournemouth SAFE Tool
This tool has been designed to support professional development and enable those in practice to demonstrate their professional capability
Channel Awareness Training – Online Package
The e-learning includes information on how Channel links to the government’s counter-terrorism strategy (CONTEST) through the Prevent strategy. It also provides guidance on how to identify people who may be vulnerable to radicalisation and how to refer them into the Channel programme.
There are case studies to help users understand the process of identifying and referring vulnerable individuals, in addition to providing them with support, and is a good way of providing staff with a fundamental understanding of Channel. Users who successfully complete the eLearning (which takes approx. 25 minutes) can print off a certificate, which is a good way for managers to audit whether their staff have actually completed the training. To access the training, click on this link
Please see the RiPFA guidance for working with those who self neglect below:
Making Safeguarding Personal
Please see the latest evaluations of this important aspect of Safeguarding Adults
Please find attached the DSAB and TSAB Training Strategy for 2015 – 2018
Safeguarding Scams and Doorstep Crime Awareness
Law Society Information
Useful Law Society information regarding Deprivation of Liberty Safeguards’ this link includes pages relevant to specific settings.
The web link is
On the Law Society Website you will find the Quick Reference Guides on the following:
- Quick Reference Guide on the Hospital Setting
- Quick Reference Guide on the Psychiatric Setting
- Quick Reference Guide on the Care Home Setting
- Quick Reference Guide on Supporting Living Setting
- Quick Reference Guide on the Home Setting
LGA & ADASS Publication – Domestic Violence and Safeguarding
SCIE Guidance re- gaining access when neglect or abuse suspected
National Training Standards Newsletter
Please find Posters/Leaflets for you to use in your locations