Why is Devon County Council using The Devon Card for Direct Payments?

National evidence suggests that people who direct and manage their own support achieve better results. Evidence also suggests that direct payments are the most effective means by which people can direct and manage their own support.

Currently, people must set up and manage a specific bank account and provide financial statements to us relating to their direct payments. With the card there is no need to set up an account and provide financial statements, and we can as we can view them online and support people more effectively and efficiently.

Feedback from service users and staff has given a strong message that a card will encourage more people to manage their personal budget using direct payments. In addition, the overwhelming response from a previous consultation with service users in 2010 was that people would welcome a pre-loaded card as an alternative to receiving direct payments into a personal bank account.

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