What happens if I lose my Devon Card or it is stolen?

You should treat your Devon Card like you treat cash. Keep your PIN and any online banking security information secret and do not write it down.

Lost or stolen cards should be reported immediately in one of the following ways:

  • by using the online banking (www.credecard.com) facility. Go to the my cards tab and click the ‘lost’ or ‘stolen’ button
  • by telephoning 01756 693275

It is important to report any loss or theft as soon as you are aware of it. Failing to report a loss could be considered negligence by the card company and you may be liable for any unauthorised transactions that may have been carried out before the loss was reported.

A new Devon Card will be sent to you within 5 to 10 working days of any reported loss.

Be the first to Comment