What do I do if my Devon Card is refused when making a payment?

First, do a few checks:

  • do you have sufficient funds?
  • is your card damaged?
  • has your card expired?
  • have you asked for your card to be blocked?
  • are you using the correct PIN?
  • if you are using the online banking facility or are on the phone, have you entered the card number and other details correctly?

If you still require help, contact the Credecard customer services centre on
0330 100 3686.

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