How can I make payments with my Devon Card?

You can make payments in a number of ways. These include:

  • Presenting your card to a provider of services (if they accept VISA payments). To make the transaction you will normally be asked to enter your 4-digit PIN. For telephone and internet transactions you will need to give your 16-digit card number, start and expiry date and the 3-digit security code printed on the signature strip on the back of your card. The amount of the payment will then be deducted from your card. You cannot spend more than the available credit on your card. Please remember to retain your receipts for any purchases in case we need to see them.
  • If you have internet access, you can go online to make payments using standing orders or bank transfers (BACS). Bank transfers will take 3 working days. You can also make a same-day or next-working-day bank transfer but you will be charged, so this should be avoided. For further details see How can I use the online banking facility to set up standing orders from my account?
  • You can also make bank transfers and standing orders by using the telephone banking facility that comes with the card. For further details see How do I access the telephone banking facilities?

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