Phase 2 consultation (closed)

Leave a comment

The DCC managed day services consultation is now closed. The results are being analysed and will be added to the website in due course.

Below you will find the general comments left on this page during the consultation.

35 comments on “Leave a comment

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  1. carol barkwell |

    Information needs to be available
    Good information of local choices and costings .
    Good assessments for all offering direct payments for everyone to then vote with their feet.
    Tell us what you want us to develop locally and we can start to look at it now.
    Do you really know all the exciting alternatives????

  2. James Corben, Chair Teignmouth Branch, Devon Senior Voice |

    The following summarises comments received from individual branch committee and other members on the DCC proposals to close Beechcroft, the only DCC day centre in the district.
    Whilst strongly kin favour of the policy to support the caring of frail older people in their homes, wherever practicable and to extend the system of direct payments, we are of fthe opinion that it does not make economic sense to close Beechcroft at the ;present time, when the need for it is likely to continue for the foreseeable future becajuse of the anticipated above average growth in the number lof elderly people in the disrtrict as confirmed by DCC’s and Clinical Commissioning Grloup’s statistics. Apart from having one of the highest percentage of over 65 and over 80 year olds in its district population,Teignmouthi records the highest number of falls cases in Devon, who, in turn are most likely to require the continued services of a dedicated day centre in later life.
    We are concerned,too, that the list of possible suitable alternative day services available in the town is unfair – to our knowledge there are no community buildings which could share accommodation with Beechcroft – indeed there is a recognisable shortage of buildings for community use. Whilst a number of excellent voluntary befriending services are ;provided by Volunteering in Health and some of the local; patient support groups they are dependent upon a relatively small and often over stretched supply of volunteers and are in no way a substitute for the daily highly regarded trained care for both clients and carers at Beechcroft. The Alice Cross Centre, not even listed, which is entirely devoted as a day centre with activities and services, and some meals for older ;people could not provide the regular care required by the more frail and disabled older people at Beechcroft has very limited parking space and is inaccessible by public transport The Teignmouth Development Trust which is listed is no alternative ;provision whatsoever – has no building nor does it provide activities.
    Beechcroft is purpose built, is offering excellent care for older people with a diversity of needs, some complex.and is swell regarded in the district. Compared with some others in the county, we believe it has maintained a relatively high level of occupancy over time – the reason for its lower level of referrals probably needs further more detailed investigation. It will be required in the town for some years to come and should not be sacrificed to an over hasty cost- cutting exercise at this stage .

  3. Kathleen Smith |

    First as a carer of my mother who attends SPRINGFIELD DAY CENTRE I cannot begin to explain the absolute relief I feel knowing she will be taken care of sensitively by the staff. I can breath for a while and think of giving time to others who need my care in the family, theirs are separate stories, but my story is the relief i feel . Having the time and being able to doing the things I want and need to do for myself. I am under teriffic stress myself and am currently using the stress and anxiety counselling so just keeping my head above water, I would sink if the times at Springfield are taken away.I can only imagine there will be MANY other carers who will need to avail themselves of NHS care to cope with stress and anxiety at having to care for elderly relatives if Springfield is removed.
    Are you having a laugh suggesting we take our relatives to the swimming pool, Polyfeld centre , the library , How would we get them there ? Where would they sit, do they have relaxing armchairs at Polyfield or the library, Who would take them swimming !!!(my mum is 89 ). Where would all their friends be ? How would they be given lunch ,? Do they have raised disabled toilets and facilities for blind and disabled clients? Literally there is nowhere else and don’t suggest going to Torrington that would be a very long journey with all the ‘drop-offs’ enroute and as a person with limited sight m mother would be unable to make the journey as she would be car sick with her poor vision ( it’s like reading in a car )
    As for diminishing numbers, my two aunts aged 90 and 95 were not given Springfield as an option for their social care package but when they independently applied they were told there was no room.
    Now what does my mum gain ? Oh SO SO SO much.
    She has INDEPENDANCE and feels she is in control of her life
    She can see her FRIENDS who would not be able to meet up informally as they need special chairs , carers and transport to get to each other.These are her PEERS and her EXTENDED FAMILYnot someone employed by Soc. Serv’s or charities..
    She has a COOKED MEALS which she would be UNABLE to prepare herself.
    She is STIMULATED with the CONVERSATIONS , CRAFTS AND ENTERTAINMENT. She does SINGING THAT LIFTS HER SPIRITS. They do EXERCISES that help their circulation and muscles and keeps them out of hospitals
    She has a REASON TO GET UP and think what she would like to wear each day.
    She has something to THINK ABOUT when she comes home.she is HAPPY after her days at SPRINGFIELD,

    Now what would happen if there was NO SPRINGFIELD ?
    These words sum it up.
    LONELY, ISOLATED, DISTRESSED, NEED HOSPITALISATION FROM FALLS WHILST ALONE AT HOME, VULNERABLE, NEED TO GO INTO A CARE HOME OR FAMILY HAVE TO GIVE UP WORK TO CARE FOR HER, DISTRESSING DESPAIR SADNESS ANXIETY NOTHING OR NOBODY TO THINK ABOUT, NOTHING TO LOOK FORWARD TO JUST DEATH
    SURELY DCC MUST HAVE A CONSCIENCE IT IS A SAD COUNTY THAT TRASHES THOSE IN NEED AND IS SO SHORT SIGHTED AS NOT TO SEE THE FALLOUT AND CONSEQUENCES OF NEGLECTING THE CARE OF THEIR ELDERLY.

    I CANNOT HELP BUT WONDER WHETHER THE PRIME SITE OF TORRIDGE RIVERSIDE OFFICES COULD BE SOLD TO AN UPMARKET HOTEL CHAIN AND TORRIDGE OFFICES MOVE TO CADDSDOWN WHICH WAS THOUGHT TO BE SUITABLE FOR THE CONSULTATION MEETING. WHAT A LOT OF £££££ THAT WOULD FREE UP.

    .

  4. Mrs Anita Lewington |

    I am writing on behalf of Romansleigh Parish Councillors who would like to comment on the proposals for Beech House, South Molton, North Devon.

    At the Stakeholders Briefing Councillor Stuart Barker, Cabinet Member for Adult Social Care, put across a convincing case for costs and savings, together with a need to update and modernise care-homes to meet todays required standards.

    However, these proposals are affecting our most vulnerable people at a time when there need is at its greatest.

    South Molton Town and surrounding Parishes are extremely concerned on how the outcome of these proposals will impact upon our sparse geographical area and subsequently have a knock on effect upon families, carers, hospital and health services.

    As Councillor Stuart Barker indicated this is a consultation process not only with the homes themselves but in conjunction with local private/independent sectors and I would hope therefore that each and every case is treated sympathetically and communication kept open for all concerned.

    Anita Lewington
    Chair, Romansleigh Parish Council

  5. PE SCOTT |

    I am writing to say how upset we all are at Springfield day centre where many of us are 70-100 years of age and enjoy a friendly atmosphere, we enjoy crafts, exercises, quizes,and entertainment. We are well looked after by the kind, understanding staff, who are trained to be able to meet our needs To give a few examples; I am blind and yet am helped with crafts to make greetings cards by a staff member, I am disabled but am escorted to the bathroom or the dinning table or to sit with friends, I am a very intelligent and socially aware person so can have a variety of contacts at the day centre where i chat about world affairs and meet people who stimulate my interests. I am unable to cook for myself and so rely on the delicious meals provided at the centre. (on other days I use the meals on wheels service as I cant see to use a microwave or lift hot food, but that is another story and another worry !) I am unable to get into a normal taxi so rely on the care and support of those who transport me to and from the centre.

    There is no other place like this near by. This centre covers people who may have no relatives near them and who would be so lonely and need more stimulation than a single person visiting them. We are adults and want to have a laugh with friends. We want to see our peers and talk with those who we have something in common with,.
    Going to Springfield gives me something to look forward to and ponder over on my return.. It gives me a reason to dress nicely and keep a pride in my appearance and a reason to get up in the morning.
    We are all aware of ‘becoming a burden’ and if we are lucky enough to have family near us or who care for us we know just how much stress we put on them by our constant desires and falls and needs to be taken on appointments to doctors, eye specialists, foot clinic, etc etc etc our needs are never ending and our carers do all these things for us so they need a break and the relief they feel when we are being cared for at SPRINGFIELD, OUR DAY CARE CENTRE must be immesureable.
    PLEASE DO NOT CLOSE OUR CENTRE !!! You are responsible for the health of your elderly citizens many of whom fought a world war for our land !!
    Thank you in anticipation of your rethinking your plans (this was typed by my daughter )

  6. Combe Martin Parish Council |

    This Council disagrees wholeheartedly with the proposals, as other alternative have not been considered. Combined with the withdrawal of day care provision, these proposals call into question whether DCC is meeting its responsibility of care. Combe Martin has a history of high social deprivation factors and the withdrawal of care provisions for the elderly will increase these factors.

  7. Fremington Parish Council |

    Fremington Parish Council would resist the closure of these facilities and in particular Oakwell in Bickington. The consultation document does not appear to provide any facilities/services which will be in place before these closures are implemented; it also suggests alternatives which are completely unacceptable especially for those with dementia which is the care that Oakwell undertakes.

    Oakwell stands out from other DCC Care facilities under threat of closure in Devon.
    Its uniqueness is in the wide range of dementia services that it provides for the vulnerable and elderly who are most in need of specialist care in North Devon. This unique facility not only has a vital role in the wellbeing of our local community but additionally makes a significant contribution to our local economy by way of employment and commissioning of local services. It is a much loved and integral part of local life. The commercial care market does not find the provision of dementia respite care financially attractive and closure would result in a serious shortfall in this service. Closure of Oakwell would prove to be a false economy, providing only a short term saving with no acceptable and viable alternative offered to replace it within the locale. Fremington Parish Council would urge DCC to abandon any proposals for the closure of this Care Home.

  8. Esther Mann |

    It has come to my notice that several facilities in Crediton for people with learning disabilities are under threat of closure. Pease keep them gong.We must support the most vunerable in our society and I for one am prepared to pay more in my council tax to achieve this.

  9. Theresa Tinson |

    Am extremely concerned to hear that Tavistock could lose such a valuable service as Harewood House.

  10. Lorna Hughes |

    Impact Assessment of Newholme Day Centre Honiton, although the consultation on the review of this building and service is for it to remain open for now, there is a proposal for another review of the building and service in 18 months time. Information relating to criteria 4 in the document, proposes what else is available in the near and surrounding areas as regards to other facilities and services. This covers services as Trip and voluntary car schemes for transport, and mainlly services run out of elderly care homes for our existing service users, which is in my opinion not a good option, as people in their 30’s/40’s do not want to share thier day service opportunities with others who are elderly, as their services that are needed are vastly different, and with the proposed closure of the two day services for elderly (St Michael’s in Honiton and Marshlands in Seaton)these places in Honiton would be used up. Also the critria assumes that people with a learning disablility would like to dine at home, join Age concern, over 60’s club, memory cafe, or join a church, (some of their carers are themselves elderly and see Newholme as respite for themselves to be able to cope in keeping their loved ones still living st home) when our service is to support individuals out into the community and become more independant, we are very good at the support we give at Newholme: to support any people coming into and are current in the service. By looking at the above amenities on offer these would be unsustainable to our service users without the proper amount of support staffing ratios and the proper environment to deliver it, I feel it would be detrimental to their gaining more independance within the community, as there simply is not the services to match the needs of the service users that attend Newholme, and I cannot see that there will be any significant change in the next 18 months. As Newholme was refurbished to a high level of standard and already sharing it’s office spaces, with the offer of a changing room facility for the town, I feel the building is fit for purpose.

  11. carol barkwell |

    Peoples need cannot be slotted into a 9 to 4 monday to friday system
    reactive services need to be available across a broader timescale
    If we keep traditional services – they will need to modernise
    7 days a week starting earlier and evening activity being available for those that require it
    fitting people into services is not always the best way to achieve the outcomes of the individual . Personalised choices via a direct payment — now made simpler by the use of the Devon card system are the way that many people can then adapt their use of services to be appropriate to their lives
    Let us look at these proposed changes as an opportunity to provide better individualised choices for all of those assessed as in need .

  12. carol barkwell |

    It will remain the responsibility of social services to assess and provide for need. It is not in their interest to fail people. If the voluntary / private sector can develop their services to be reactive to needs then more people can be supported in the coming years for the same investment .
    The current supply and demand are affected by direct payments and people choosing what and where they wish to receive their support. Many choosing the alternaties.
    The staff from the county provision will not hopefully disappear from the care market.
    Perhaps if they believe in their ability to deliver then they can set up new centres of excellence in the open market. Competing on the same footing
    Good provision will be chosen. People vote with their feet.
    Management buy outs and service delivery can continue . If these highly trained staff groups believe then they can negotiate and continue. There are seeral venues that can be developed
    We provide Day services across 20 centres ranging from sports clubs, converted stables, community centres, sheltered housing dayrooms, village halls, pubs , old hospital hub and a cafe . We also deliver one to one services via vouchers for sitting services and individualised support for direct payments clients. We support 250 people from ages 18 to 104 . We have invested heavily in training and knowledge. We are happy to work with local in-house teams to help them look at alternatives for their clients so they can continue to support them if they have really strong desire to do so. We can help with business models and funding ideas. If we all work together we will end up with good , fit for purpose services for the future that we can afford to deliver for all those in need. The energy we all have needs to be channelled to achieve exciting opportunities for support solutions.

  13. Marion Hurley |

    As a carer for a client at Oakwell day centre, I am very distressed at the proposed closure. The centre is not a community centre or social club but a highly specialised service for older people suffering from dementia and often with very complex needs. Community groups run by volunteers are not suitable for this group. The staff and the service at Oakwell are excellent, providing much needed support for carers as well as clients. The facilities are good and the condition of the building is excellent. People with dementia find change very difficult. The closure of this centre would be a huge loss to may people.

  14. Robert Heath |

    My Mother goes to Harewood House Day Center she is 83 and has alzheimers and dementia, She has only been going for 1 year two days a week but it has had such a great impact on her life. All her old friend have moved close to there familys or have past on. She had become a very loney person and can’t remeber how to cook a good meal or how to use the buses. I live in Kent which is 300 miles away and although I speek to her on the phone I can not see her that often due to work.
    Harewood House pick her up from her front door, give her a very good meal twice a week and they do all sorts of things to keep her mind going and then take her back home again. She would like to go there more days a week but there is a waiting list. She loves going there and the staff are realy good.
    If this place closes she will not understand why it is closing and it will greatly affect her, leading to more care at her home or going into a home which will cost more for DCC.
    More money should go into these places as the population is living longer and more and more people are suffering from Alzheimers and Dementia. These places keep people in there homes for longer as they are very vunerable.
    Please save Harewood House even if it means putting up the fees.

  15. Maureen Lamb |

    I think the reason old people are not using the day centres is because they are unaware of them.We have lived here almost three years and only recently been told of the day care centre Springfield.I rang last week to obtain information regarding care for my husband who has Alzheimers to be told by the Manager that the centre is under review and no further names are being taken until the results of the review are known.Carers need help to look after their loved ones we are not cheap nursing staff as this this Government thinks we are.

  16. Patricia Cogger |

    The services provided by St Michaels are essential for a town like Honiton. With the proposed expansion of the Heathfield Estate there will be even more elderly people to be catered for in the future.

    Only two alternatives have been suggested i.e. Adelaide Lodge Care Home and Honiton Manor Nursing Home. I cannot comment on Honiton Manor Nursing Home, but I do visit a resident at Adelaide Lodge and from my observations all that would appear to be provided is a minding and feeding service. There would seem to be no entertainment programme at all other than occasional volunteers who come in to provide music or a quiz and of course a communal TV. Other than that the residents are left to their own devices. Whereas at St Michaels the clients are offered the opportunity to take part in games and quizzes which stimulate them into thinking about something other than their own situation. All this in addition to being provided with the opportunity of a bathing service and of course a freshly prepared lunch and drinks throughout the day. Many who attend are also provided with door to door transport.

    The services of Age Concern, local Churches, Memory Cafe, private agencies and catering services although of help and support to the elderly they can in no way be compared to the full day’s service offered by St Michaels. Indeed my relative attends St Michaels three days a week and without the care she gets at St Michaels I fear will very soon have to go into full time residential care.

    If St Michaels closes it will be a tragedy for the present and future elderly population of Honiton and a person catastrophe for our family.

    My parents offered up their lives for this country and now in their hour of need they are totally let down. What has happened to Care in the Community?

  17. CLC project team |

    Thank you all for your comments, we have added them all of the other consultation responses we have received and will consider them in full following the consultation period. Unfortunately we are unable to respond to all of the questions and comments on this page during the consultation period. Please email CLCfeedback@devon.gov.uk if you have a particular question about the proposals.

  18. CLC project team |

    Thank you for your comments about the impact assessment Anthony, we will look at the figures again in full. All of your comments have been included as part of the consultation relating to the proposal for Chambers day centre.

  19. June Wildman Chairperson Tavistock Memory Cafe |

    The Memory Café Tavistock would like to comment on the consultative document regarding the proposed closure of Harewood House, Tavistock. We appreciate, on the facts given in the report, it does not appear economical to continue running the building for residential care and agree with the proposal that current residents be transferred to suitable provision in the private sector.
    However, it is of considerable concern to all at Memory Café that, if this closure should take place, it will result in the cessation of the Day Centre also. This facility currently provides day care for many of those living with dementia who attend our Café and provides well needed respite for their carers. Memory Cafe operates for two hours fortnightly and is run completely on a voluntary basis. It could not provide such facilities as those at the Day Centre at Harewood House currently operate.

    Your facts and figures show approximately 50% of those attending the Day Centre at present are those living with dementia and your own figures collated at County Hall show the projected number of those living with dementia in this part of the County will increase considerably in the future .

    Whilst we agree that the 50% of persons currently attending, who do not live with dementia, could well be absorbed in other activities funded by direct payments, we feel strongly that this would not be possible for those living with other than the very early stages of dementia without more specialist staff or support from their carer. The latter would not give any respite to the carer, which is much needed, especially as the disease progresses.

    Nor do we agree that those living with late early stages, middle and perhaps the early stages of advanced dementia could be adequately catered for by day care in private residential homes. Our experience (over nearly nine years of care for those living with early and middle stages of dementiai) is that it would be detrimental for those to be in a residential or nursing home amongst those in the much latter stages. Although there is no doubt that they would be well cared for, most of them do still understand their surroundings and our experience is that being in the company of those further along the dementia journey has a very negative effect on their self-esteem and many become depressed, not aiding their well-being at all.

    The Day centre at Harewood House has a good record of provided stimulation for the audience mentioned above and Memory Café would like this to continue. Your report mentions other premises in Tavistock, all of which we do not feel suitable for day care provision, as at present. However, there are other premises owned by Devon County Council in Tavistock which could be adapted, such as the premises off Pixon Lane which was mentioned in 2008, when Shaw Healthcare was the preferred partner for running Harewood House. At that time, it was promised that closure of the Day Centre would not take place but be moved to a suitable location such as above. Does that offer still stand? Are there other locations owned by DCC that could be utilised, at Abbey Rise, for instance?

    The Memory Café is a major partner in the Tavistock Dementia Alliance and provides training for those businesses in the area who wish to help Tavistock become more dementia friendly. We feel the closure of the Day Centre would be a retrograde step to Tavistock becoming a truly Dementia Friendly Community.

    Written on behalf of those on the Management Committee and those currently attending (approximately 40 people either living with dementia or their carers)

  20. Margaret Shambrook |

    I am horrified at the suggestion that this the Springfield Centre might be closed. I think it is a valuable purpose built resource that should be kept available for the benefit of the most vulnerable in our community. To think that specialist, professional provision can be effectively replaced with a patchwork of private and voluntary services in an assortment of miscellaneous venues is a big mistake. If the Centre is being under used I feel this may reflect a failure to make people aware of what it can offer rather than a lack of people who could benefit from its services. Surely we are always being told that we have an ageing population and an impending dementia epidemic?

  21. lynn phipps |

    it seems as always this is more about big money than for the care and welfare of those most vulnerable in society. i have been a carer for some 27 years for two of my childrendnow both adults, and have had to fight every step of the way to get them the support they both need and are rightfully entitled to. direct payments while being suitable for some are not so for others, many are not fully aware of the paperwork involved in direct payments, and some carers do not have the time for the numerous amounts of paperwork involved. sadly I think we will see people advertising in local papers for those who can assist them in aspects of day to day life, and many will have people who are neither qualified or CRB checked, again putting those most vulnerable in society at risk.many will lose day care centres, which for those that dont know, offer a vital support network, and for some attending them has been a way of life for many years. while some say no decision is definite, i feel its already a done deal, and consultation should have been done with all those who have the right to be consulted, long before this hit the headlines. once again i reiterate the most vulnerable in our society are being placed at further risk, and the damage that has been caused by the uncertainty for them, has had a knock on effect already, not just to those that require the services but also their carers, not just in the north devon area but county wide. these councillors should be ashamed of themselves, if you want to make big cuts, start by taking a cut in your wages, this should see a drastic reduction is the deficit.

  22. Carolyn Badge |

    Harewood House in Tavistock is a lifeline to those attending. It gives them companionship; encouragement with various activities; a cooked meal ( and in most cases to eat with others; not alone) and a reason for life. My mother in law would not have been without it; and and was made to feel part of a larger family. The staff were wonderful. It also gives the carers at home a few hours to do necessary things like hair appoinments etc and a very welcome breathing space.
    SERIOUS consideration must be given to these vulnerable people who are very concerned for their future. IT MUST NOT CLOSE.

  23. M. Pritchard |

    I am a paid carer – all the people who go to Bodley regard it as a lifeline – quite often its the only social contact they have with others in their peer group. Age UK say that there are other places for older people to attend – where is that? You can’t rely on volunteers to provide care – they can’t bath, do hair, cut nails, cook lunches. I think a lot of people who only pay £6.05 would be prepared to pay more for their day at Bodley. If numbers have reduced to day centres then it should be mentioned more by care providers and social workers.

  24. Lyn Winter |

    I am very concerned that the consultation period is too short and complicated for those most affected to appropriately respond. Local meetings have been arranged at short notice and with limited promotion. Although maybe somewhat academic, when the budgetary decisions have already been made.
    I work for in and with the voluntary sector, and while there is a tremendous amount of good work goes on across Devon to support people, many groups are currently working to capacity with minimal resources. While, by it’s very nature, the sector can be flexible, has always been keen to look at new ways of working and is built around filling gaps in services, to expect them to pick up providing services lost without additional resources is unrealistic.
    I understand that some people use day care services to access basic personal care resources, such as baths, when they haven’t the equipment, such as hoists, and staff, to help them, at home. Is a suitable alternative being considered for these service users?
    If the demand for day centre services is declining, surely there should be a phased reduction in services, rather than blanket closures that will affect some of the most vulnerable in our society?
    I understand about budget considerations, but really can’t understand why the most vulnerable people in society, it seems, are targeted first.

  25. Yvonne and Geoff Payne |

    As a resident of Tavistock, and someone who has visited people who have needed respite care in this valued property in our town, I join with others to plead for it to stay open so that the elderly who need day care release and their families can benefit from it’s use.

  26. S Skirth |

    1) The Oakwell day care facility is a perfect bridge to respite care utilising the same venue and the same staff and already existing pre-built relationships. The client can use the day care area and known staff during the day and mix with other users who have become their friends and the same day care staff have an existing working relationship with the night time respite staff for evening hand-over.
    This bridge is a valuable step to lead into permanent care either at the same home or to get used to permanent care at a private home.

    2) There are no other facilities in the North Devon area that provide this capability.

    3) Private homes are not suited to accommodate day care clients.

    4) Many potential or existing clients would rather attend a Council run facility as they believe these exist for the public good and have faith and trust in public service establishments due to robust training, procedures, first class equipment and health and safety. They have confidence that the Council service is provided at best quality and not just for profit as may be the case in private homes.

    5) Many clients and carers are suspicious, anxious and frightened of the prospect of using private homes due to lack of information, experience and knowledge of which home to choose. Neglect in some private care homes widely reported in the press and news have without doubt put many clients in this position

    6) Public service homes (day care, respite and residential) should provide benchmark standards which all private homes are measured by.
    CQC visits and reports are not enough in this regard as has been evidenced in certain cases in recent times.

    7) The day care transport facility – pick up and drop off at home is unique and essential for many carers.

    8) Day care is an essential service to enable carers to have a break or stay in work which is valuable to the local economy and reduces spending on benefits.

    9) Carers are at high risk of illness which has substantial cost to the NHS as well as the personal human cost. Day care and respite reduce this risk and cost, and support provided by staff at the facility lower risks considerably.

    10) Clients would much rather live at home. Day care clients are much more likely to live at home and hence reduce considerable cost to Social Services which would be spent if the client was admitted to a permanent residential or nursing home.

    11) The perception that the same value of service can be provided in the clients home is incorrect as the following applies:
    It is important to recognise that the process of leaving the clients home to go out for the day is in itself valuable and incalculable – change of scenery, trip on bus, mixing with friends (including staff)
    Carers have space for housework and opportunity for workmen to attend to repairs etc.
    Carers report that they cannot relax and take a break and leave the house when an “outside contracted carer” comes into the house to act as a locum on their behalf.

    12) The report that Council facility use by members of public has reduced significantly due to potential clients choosing other facilities or undertaking other “hobbies” is flawed, questionable and surprising for the following reasons:
    There are no similar complete day care facilities in the area.
    A survey of users would provide a very positive response.
    It is likely that drop off of users is probable due to death, moving to permanent care and that take up of places has reduced due to poor marketing, advertising and public relations, and a lack of a cohesive referral strategy within Social Services / NHS.
    The Oakwell services are available for use by full fee paying users just as in the private sector but are not marketed as such.
    A Google search of “Oakwell Barnstaple” or “Oasis Barnstaple” will verify the above.
    Somebody should be held to account for the above and rectify the situation. This would be untenable in the private sector.
    It is possible that there are many potential users that are not availing themselves of the service due to either not knowing that the service exists at all, or fear of “getting Social Services involved”. There are public perception problems with the branding of Social Services due to negative news and press stories. This is a problem that would be addressed in the private sector.
    Experts agree that we are experiencing an epidemic of dementia therefore the need for appropriate care will need to be increased – closing an existing, valuable asset and disseminating a pool of highly skilled support workers is therefore counter intuitive and a huge loss of resources.

  27. mrs m endler |

    MY husband attended Springfield after his stroke and as his full-time carer .if he had not gone there he would never have left the house
    it was a god send for me as i was able to have time to do things i could not do when he was at home as he could not be left on his own and we had to ask family and friends to sit with him ..
    so many people depend on this day centre as their only social gathering and will not see anybody for days if at home .also they get a hot meal , get their hair done and also the staff see changes so can check to see if they have any problems which they can help with .
    they maybe alternatives on websites but the people going to these day centres are less likely to be able to source them for their selves
    DDC needs to rethink this….. yes we know they must cut costs but why at the expense of the day centres surely they dont need to close all of them
    What about the staff what will happen to them ??????

  28. Chris Blackmore |

    Having had a brief skim through the consultation document there is a glaring error in the description of Burrow House as being remote. It is near the centre of Ilfracombe and is readily accessible by DCC transport, taxi or private car. Whoever wrote this is also totally unaware that one of the clients who attends twice weekly does so by travelling from home to the day centre and back solely in his mobility scooter. Hardly remote. As with Stuart Barker’s poor interview on Radio Devon this morning where he described us plebs of being unable to understand council finances, and where he was accused of lying, I expect to find other such errors when I read the document in more detail. As a carer I will be giving my views and judging by the response to Stuart Barker this morning, you can expect some serious input from a lot of angry people. Oh, just noticed the cowardly “Unable to respond directly to comments” statement, so you obviously don’t “Welcome my thoughts”. Not a statement to instill confidence that the consultation will be listened to either.

  29. Anthony Thomas |

    Impact assesment , The quoted figures of attendance are incorrect. As a consequence the budgeted figures must also be suspect . Why do you not include building overheads and also ,presumably , D.C.C. overhead unless this figure is in the £168K . Currently there are 5 members of staff. I suspect this could be reduced and certainly the building overhead which I would guess at approx. £22.5k can be easily halved by relocation . Please come up with some more precise figures so that the Carers aren’t debating with a dearth of facts.There are 12 attendees at The Chambers . Each and everyone of them needs that type of facility i.e to use your terminology Building Based.The closure of Newcombes ( the precursor of The Chambers ) was a bad decision as effectively a capital free building was closed and a rented building sustituted . I appreciate there would be a significant capital outlay but why not revitalise Newcombes site as a Chambers sudbstitute and use it also for other purposes . i.e. move the library there; use spare space for D.C.C. offices
    instead of renting them etc etc

  30. Barry Willis |

    There is NO real alternative to Rosebank and what it offers. Suggestions such as Tesco Community Hall are just ridiculous. There is no comfortable seating. It is not heated very well. There are no facilities such as bathing and personal care, such as Rosebank offers among many others. Please re-think.

  31. Roxanne Phillips |

    I am absolutely disgusted to read the proposals for adult day services. As a resident of Ilfracombe, I read the Burrow House proposal with keen interest and I was horrified that the council wishes to close it!
    Though we are told there are alternative things for service users to do: sit in a cafe was one! What a great idea. What if a service user needs the expertise or support of the hard working staff of the day centres? I suppose they can consult the shambolic DirectGOV website or spend all day on hold to some “advice line”.
    DCC are not only destroying the futures of older people with this but of Young people with the proposed destruction of Devon Youth Services. Who will be next? The disabled? Mentally ill? Children?
    The cuts have gone far enough.

  32. Mrs J Holton |

    Attending a day Centre is a lifeline to many of the most vulnerable residents in Devon. The staff are experienced in supporting them to retain their skills, stimulate their memory with appropriate games and activities and encourage participation in meaningful occupation and support them to remain in their own homes. The Centres also provide Carers and family members some respite and much needed time for themselves. DCC say they will find suitable alternatives for everyone. Where? The lists on their website? Fantastic opportunities if you happen to fit into the right categories, but there will be many service users who don’t.
    What will happen to the dedicated staff?
    For those clients that live alone the staff at the day Centres are their eyes and ears. They are able to monitor clients physical and mental well-being and facilitate a safe haven for them to be seen by their GP, district nurse, chiropodist, and hairdresser. They also liaise with the carers and family on a regular basis. If clients have to be bussed out of their own town their GP,s etc may not be willing to travel to visit them.

  33. Penny Thorp |

    The Worcestershire Day Services for OP Review, 6 years ago,clearly identified that there should be specialist building based day services for people with dementia. OP with a physical disability do not need to be transported miles to a day centre with people they don’t know and have no contact with during the rest of the week. They need personal care support to continue to attend local groups where their friends are. They need help to continue their activities not specialist activities. There needs to be clear person centred care plans with outcomes particularly with dementia services and they should be regularly monitored to ensure outcomes are being met. There should also be SMART standards for dementia day centres. In Worcestershire day centres were always a bit of an ‘add on’. They are expensive so they need to be effective!

  34. Pat Heyman |

    I was the manager at Rosebank Day Centre from 2004 until my retirement in 2011 so feel that i am equiped to comment on the closure proposal.I note that the day centre is under utilised,during the last few years DCC has increased and increased day care charges to the extent that this is now beyond the financial means for most.Also when i was there it was noticeable that many clients were not signposted to a day centre, being offered other and often less useful support.I note with concern that clients will be offered places at voluntary/private organisations, but Rosebank has very highly trained staff , excellent management, well versed in dealing with all the complexities of the older population,can it be guaranteed that this will happen in the private/voluntary sector?
    Rosebank is a lifeline to people with loneliness ,depression,health issues and a much needed support to carers. Often this is the only place ,apart from their home where they feel safe and protected and staff are on hand to notice and record the differences in a person,whether it be mentally or physically, thus saving the NHS,and Care Direct huge sums of money and time,as issues are dealt with at the day centre and not allowed to fester,this then obviously settling the minds of both the client and carers
    Over the years Rosebank has been open to change,with in the jurisdiction of DCC ,having taken more highly dependent clients,clients with depression and anxieties,and clients with early stage Alzheimers
    .All this being said Rosebank is a much valued and needed asset to the community and should be allowed to remain open.

  35. Carol Barkwell |

    Very interested in the use if direct payments for clients so they choose where , what and when they engage.
    The current county day care system does not permit this. It is inflexible and not really fit for the future. If you keep any of your provision will it be more responsive to this type of usage ??