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Support for adults

Adapting your home


Minor adaptations and equipment

Minor adaptations and equipment refers to small works or pieces of equipment such as grab rails, walking frames, trolleys and raised toilet seats which help millions of people to remain independent.

Following an assessment of your needs, you will either be provided with information and advice to source and purchase equipment that might assist you or, if eligible, you might be given a prescription to exchange for a piece or pieces of equipment.

You can exchange your prescription at any accredited shop in Devon. You’ll get a list of these shops when you get a prescription or you can use Pinpoint Devon to search for shops in your area. You can also ask for paper copies from Care Direct on 0345 1551 007.

Should your assessed needs indicate that more complex equipment will be required, this can be arranged and delivered to you on loan, from the equipment store.

Any faulty equipment less than a year old should be returned to the retailer under warranty. If the item is out of warranty phone Care Direct on 0345 1551 007 and ask for a replacement item. In most cases, you will be sent a new equipment prescription.

If the equipment does not meet your needs, or if your needs change, contact Care Direct on 0345 1551 007.

Major adaptations

These could include a stair lift, wide doorway, adapting bathrooms or kitchens. The work may be funded through a Disabled Facilities Grant administered through your local district council, or provided on the recommendation of an occupational therapist (OT).

Independent Living Centre

The Independent Living Centre offers a free and impartial assessment and information service to anyone looking for equipment to help them to live independently.

They don’t sell equipment but can work with you to look at your needs and find the best solutions. If you identify equipment that meets your needs they will talk to you about where you can buy it, either locally or online, or you can request an assessment to establish whether you are eligible for statutory support.

VAT exemption

If you are registered as disabled, you will be exempt from paying VAT on works done to adapt your home or equipment purchased specifically to meet your disability needs. More information is available at GOV.UK.


If you think that you or someone you care for may need adaptations to help make living at home easier contact Care Direct on 0345 1551 007 or email csc.caredirect@devon.gov.uk to speak to us. Our Helping you find support page also provides information about what you can do if you or someone you care for needs some extra support.

Find services, groups and clubs in Devon on the Pinpoint website

Go to Pinpoint

Find advice on how to stay healthy and well on the OneSmallStep website

Go to OneSmallStep


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