Assessments for care
Eligibility for social care
The national eligibility criteria sets a minimum threshold to ensure that all local authorities meet the same minimum level of needs.
We will work with you to meet your needs if a care needs assessment shows that:
- your needs arise from, or are related to, a physical or mental impairment or illness
- as a result of your needs, you are unable to achieve two or more specified outcomes in the Care and Support (Eligibility Criteria) Regulations 2014
- as a consequence there is, or is likely to be, a significant impact on your wellbeing.
Support for carers
There is also a national eligibility criteria for carers which is based on the impact a carer’s needs for support has on their wellbeing.
If you are a carer you will have eligible needs if:
- your needs arise as a consequence of providing necessary care for an adult – it must be necessary care that the person can’t provide for themselves
- the effect of your needs is that any of the circumstances specified in the Care and Support (Eligibility Criteria) Regulations 2014 apply to you
- as a consequence there is, or likely to be, a significant impact on your wellbeing.
Eligibility for support is based on your needs and how these affect your wellbeing. The assessment of your needs is made regardless of whether or not the person you care for has eligible needs.
How do I arrange an assessment?
You can complete our new self-help tool. This will:
- look at your needs and abilities
- give you information on local services which can help you
- tell you if you may benefit from completing and online self-assessment.
You can also contact Care Direct on 0345 1551 007 or email email@example.com for a paper copy of the self-assessment.
This is an opportunity for you to identify your needs and outcomes before a full assessment. We will contact you and support you with completing the self-assessment.
Your assessment must be:
- of your needs and how they impact on your wellbeing, and the outcomes you want to achieve
- carried out with your involvement and, where appropriate, your carer or someone else you nominate, including an independent advocate provided by us.
An assessment could be an individual assessment or a combined assessment with a carer and the person they care for. Where relevant, it could be undertaken jointly with other organisations, including the NHS.
An assessment should be carried out over an appropriate and reasonable timescale, taking into account the urgency of your needs and any changes in those needs.
A copy of the assessment will be sent to you. This will clearly say whether you are eligible for support.
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