• Communication Policy and Guidance

    Provide details of your policy and guidance to employees when it comes to responding to letters, phone calls, emails, visits to your offices etc by service providers potential or actual, customers, clients.  A guide to Devon County Council’s Customer Services … Continue reading

  • Devon Highways Enquiry ENQ181076522

    Request: “I request all details of Devon Highways enquiry ENQ181076522 In particular, but not restricted to: How the request came in; Date/time; Exact transcript of the call from caller and operator; Length of call; Whether the caller was male/female; If … Continue reading