“How many times have you had complaints after someone has had an allergic reaction to food or drink in a food or drink outlet in your area in 2017-2018, 2016-2017 and 2015-2016
For each instance please let us know:
- What reaction the person buying the food or drink had?
- Was it down to mislabelling or inadequate labelling?
- Was it down to contamination?
- What was the food or drink that was bought?
- What outlet it was bought from?
- The date it was bought?
- What was the ingredient missed/misrepresented on the food or drink’s labelling?
- What action was taken by trading standards?
- Did the instance result in the death of the person who consumed food/drink?
Devon and Somerset Trading Standard’s response to the above questions is provided within the below table.
Please note that the primary issue with such allegations is that the food may not be “safe” so in the normal course of events complaints should be made to the relevant Environmental Health Department (at District or Unitary Council level in our area). The Food Law Code of Practice states “In accordance with the Regulators’ Code and where the law allows, Competent Authorities should share information about compliance and risk of food business establishments with other Competent Authorities” and as in these cases there is a crossover responsibility between Environmental Health and Trading Standards on allergens, with Trading Standards mainly dealing with labelling, that normally requires that we notify each other. Therefore, enquires to District Council/Unitary Authorities could also be made, but there may be a risk of “double counting”.
It should be noted that prior to May 2017 the Devon and Somerset Trading Standard’s service did not cover the Torbay Council area.
EH = Environmental Health
EHO = Environmental Health Officer
|Date||Reaction of person buying the food or drink||Mislabelling or inadequate labelling?||Contamination?||Type of food / drink||Type of Outlet where purchased||Date bought?||Ingredient missed /misrepresented on the food or drink’s labelling||Action taken by Trading standards?||Did the instance result in the death of the person who consumed food/drink?|
|08/01/16||Anaphylactic Shock||Inadequate||no||Cheese and Tomato Sandwich||Vending machine in a college||N/K||Bread with sesame||Investigation with EH and advice given||No|
|13/04/16||Upset stomach Reflux/ Eczma||neither- mistake in preparation||yes||Panini with non dairy spread||Café||Apr-16||Butter used instead of non dairy spread||Noted- dealt with by EHO||No|
|13/02/17||Breathing difficulties||Neither||yes||Curry||Pub restaurant||N/K||Almond garnish||Noted- dealt with by EHO||No|
|10/05/17||Anaphylactic Shock||Inadequate||no||Carrot Cake||Delicatessen café||26/04/17||Peanut||Noted- dealt with by EHO||No|
|02/01/18||Believed early signs of anaphalxsis, lips swelling epi pen administered||Inadequate||no||Salad dressing||café||Xmas 2017||Cashew nut||Noted- dealt with by EHO||No|
|06/02/18||Unwell / bloating/ vomiting||Inadequate||n/k||Cheeseburger/ chips/ macaroni Cheese||Burger restaurant||25/01/18||Egg- alleged- not identified what part of meal||Noted- dealt with by EHO||No|
|12/12/17||Unwell / vomiting / rash||Inadequate||no||Cheese||Pub restaurant||09/12/17||Cheese described as Dairy free||Referred to EHO||No|