Domiciliary Care August 2017

The current average number of weekly hours commissioned to private domiciliary care providers for Adult Social Care as of August 2017  

The number of hours commissioned during the week up to 01 August 2017 is 38,885 hours

The estimated Annual Spend commissioned for Adult Domiciliary Care through private domiciliary care providers (Based on 2016)  

Older People and Disabilities:

Personal Care in 2016/17: Gross spend £33.993m. Net Spend £27.767m.

Mental Health:

Personal Care in 2016/17: Gross spend £160k. Net Spend £99k. 

The type of agreements held with private domiciliary care providers commissioned to deliver Adult Social Care services such as frameworks, Spot Contracts, Block Contracts etc. and their start / end dates

From July 2016 the Service Agreements are through three Primary Providers and their sub-contractors.  With some residual spot for legacy work

The lowest and highest (based on the standard daytime week day rate) charge rates per hour of domiciliary care charged to the local authority for Adult Social care commissioned through private domiciliary care providers  

On 01 August 2017

Lowest – £14.88

Highest – £22.00

When you anticipate retendering for domiciliary care services for Adult Social Care

In the year 2022

The names of the current Domiciliary Care Providers commissioned in your authority to deliver Adult Social Care  

The Current Providers are listed below.  Contact details for each provider can be found on the web


Assisted Living

Brandon Trust

Caraston Hall

Carewatch (Purple Balm)

Chapter 1

Chapter Care

Dartmoor Care Consortium

Disabilities Trust

Guiness Care

Helping Hands

Homelife Carers


Leonard Cheshire



Magna Housing



New Care


Sage (Allied Homecare)


Selbourne (trading as Dove)


Well UK 

The contact Name, Email address and Contact number of the person responsible for commissioning domiciliary care services in your authority

Ian Hobbs

Senior Manager – Commissioning

01392 383000 

Are commissioned providers required to use real-time electronic monitoring to provide data to the local authority and if so which system? 

Providers are required to monitor and report against Key Performance Indicators (KPIs) however, we do not stipulate a particular system 

The number of service users currently receiving a direct payment within your local authority as well as the number of average hours per week.

During the week up to 01 August 2017 there were 2,223 service users in receipt of a Direct payment and they received an average of £253 per week. Direct Payments are in pounds (£s) not hours and are used for a variety of purposes, not just Personal Care.

Is the local authority working with health partners to commission health funded care?

Yes by joint contract

The authorities’ current market positioning statement for Adult Social Care

The Market Position Statement (MPS) is available online