Private Rental Sector Housing Complaints

Request:

“I am writing to request the following information under the Freedom of Information Act:

1)How many complaints from tenants did the Council receive in total about private rental properties between July 2012 and July 2017, broken down by year

2)How many complaints from this total number were received in relation to Houses in Multiple Occupation (HMO) during the period specified in Q1, broken down by year ?

3)How many inspections on private rental properties were carried out under the Housing Health and Safety Rating System? How many of these inspections were carried out on HMOs during the period specified in Q1, broken down by year?

4)How many category 1 hazards were discovered in total during the course of HHSRS inspections, and how many of these were discovered in HMOs during the period specified in Q1, broken down by year?

5)How many category 2 hazards were discovered in total during the course of HHSRS inspections, and how many of these were discovered in HMOs during the period specified in Q1, broken down by year?

6)Where complaints were received by the council during the period specified in Q1, how many resulted in:

i)No action being taken : total number, and number of HMOs – broken down by year

ii)Informal action taken against landlords: and number of HMOs – broken down by year

iii)formal enforcement action being taken against landlords: total number and number of HMOs – broken down by year

If this request is likely to exceed the cost limit, I would kindly request that you disregard questions 3 and 6 and focus on questions 1,2,4,5.”

 

Response:

Please note that Devon County Council (DCC) does not hold this information.

This request for information relates to services provided by District Councils in Devon.

In order to provide advice and assistance we suggest you contact the relevant authority.

Please see link here for details.

 

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